Re: As a young broadcast engineer, unschooled in IT at the time
Agreed. A lot of what we take for granted as part and parcel of operations had to be learned from mistakes. Institutional knowledge is a thing which is why I think companies/governments/etc. are struggling right now with all the outsourcing. No matter how much documentation you provide me when I come on board, I can't digest it all and be the perfect employee day one. In the mean time you have a gap that the position I was hired for was intended to fill. Throw in the tight budgets reducing or eliminating redundancy of staff capabilities and you are treading a fine line of failure and success.
Risk management was not taken as seriously say 20 years ago as it is now. and I am sure this was an incident that caused change (as was related at the bottom of the article). Was the change perfect? Not likely but you have to start somewhere and re-architecting a tried and true process is NOT something done over night. And may be deemed too risky versus improvements to the existing process.