Microsoft is the new IBM
Microsoft's aggressive Window 10 update fiasco proves that they have no respect for their customers.
I am an IT consultant. One of my clients had their store closed for almost an entire day because Windows 10 installed itself one night after we tried to block it - their Point of Sale software broke and no cash registers worked. Loss - $10,000+.
Similar problem at a dental office - their dental practice software doesn't work with Windows 10. Patients couldn't get x-rays and the whole billing system was shut down. Loss - $15,000.
Microsoft has become the inflexible, rigid, customer-hating organization similar to the IBM of the 70s and 80s.
Maybe Windows 10 is a good program, but I have a long list of clients that hate the company so much that we are now evaluating POS and dental software that runs on Apple.
If only we could give Microsoft a taste of its own medicine.
Biting the hand that feeds IT
