Posts by grumbley

UK web host 123-Reg goes TITSUP, customer servers evaporate

Re: that's not even a Cloud issue, it's a hosting one,

"Cloud Hosting with 123-Reg"

DOES EXACTLY WHAT IT SAYS!

We all know that clouds disperse and "VAPORISE"

Re: "expresses sympathy for anybody without a proper backup"

Absolutely! What a numpty I've been. I was a 123 reg dedicated server customer for a number of years without incident. Then one day they erased my server by mistake thinking it was someone else's. I had no recourse and it was my fault for not having a backup; after all I was just a customer; what rights could I possibly have claim to?

So I decided to leave, but in the interim I downgraded to a VPS thinking that at least on a VPS there would be a disc image on the cluster so total loss "JUST COULD NOT HAPPEN".

Well, time went by and I didn't get round to moving everything to a new hosting provider.

You'll never guess what happened to me at 07:21 am 16/04/2016?

Furious customers tear into 123-reg after firm's mass deletion woes

Even those who had backups - guess what? The backups got deleted too!

15 days too late for an April Fool joke!

I Ran A CRON Job On My Bank!

Has anyone ever heard of Identify - Archive - Delete with the delete portion only being done when you are sure the data is no longer required, happens all the time in the simplest of environments like email programs and the ubiquitous windows Trash Can.

The result of their script should have been to mark for delete only! Where did these clowns train?

My business is in ruins today and they cannot even give me a straight answer.

Am I surprised? I shouldn't be! I was going to leave them last time they lost my dedicated server, but then I thought well at least if I put it all on a VPN then there will be backups and disk images - How wrong I was. I will not be rebuilding anything on 123-reg. I will spend my efforts and money elsewhere. I will also be seeking legal advice.

And the final cheek was that they tried to collect their Direct Debit for my VPN today. Thankfully I have recalled it, bearing in mind that the payment is monthly in advance I think I have the right, don't you?

I'll just tell them I ran a CRON job on my bank!