Silly way to drive customers away
I specified WD Reds for a recent small business 4-drive NAS, having had no problems in the past. I now know the business got SMR drives. It's impractical to replace the working drives until failure. However, when that happens, the replacement drives wll not come from WD. WD are now blacklisted, as far as I'm concerned.
What a stupid way to gift future business to a rival.