Reponsibility for Advice Given?
As we all know, backups are immensely important and if got wrong, huge amounts of time and money can be lost. Backup products are a de-facto insurance policy against data loss in my opinion.
I'd be interested to know what PCW's procedures are for the sale of this type of product. Do they (a) sell it and let people get on with it or (b) provide a full installation and configuration service. For each option is there a level protection a PCW customer is entitled to if their recommendations turn out not to be reliable. In the finance industry, the banks have had to pay out billions of pounds for mis-selling and giving bad advice. I wonder if the same could apply to this type of situation?
Biting the hand that feeds IT
