Re: "The Ribbon" ... A Short Analysis
"NEXT BIG THING"
Not the Current Big Thing. Which has F all support.
175 publicly visible posts • joined 5 Feb 2016
So a chat session with a real person and a chat session with a "bot" look the same and should be legally treated as such.
Quite a few sites actually still have people on the web chat. You can spot them because they go offline at the end of the "working" day.