Re: Consumer protection, lack thereof
"effective consumer protection"
In the US? No such thing. At one point they were considering going for something similar to the EU where the consumer has clearly and broadly defined rights and you cannot ride roughshod over them, but the well funded lobbyists got in and pleaded that it would cost far too much and could potentially bankrupt every company so they ended up with 'forced arbitration' which is essentially, "write a complaint letter and we might get back to you at some point with a convoluted process to follow."
And this is why, in the US, companies sell you an electronic device, arbitrarily obsolete it a year later then deliberately brick it with an update and you are forced to either buy the newer one or go somewhere else. That or changing the T's & C's after you've bought it and putting most of the normal device functionality behind a subscription paywall to ransom you. It also doesn't help that the DCMA makes it illegal to use a software tool to bypass a software lock to re-enable a deliberately bricked device, or to restore any functionality you paid for that is now under subscription. You can create a tool to do it, but cannot actually use it.
So, for example, you have new 'Smart' TV's that must be connected to the internet for you to set them up, that will harvest data about everything you do with the TV and send it back to the mothership, and that the only option to complete the setup is an Agree button. No options for airgapping the device, no way of opting out of certain T's & C's and no way of turning off data harvesting, you WILL accept every restriction the manufacturer wishes to impose on you before you can use the device that YOU own. Even if you are only using it as a monitor for playing back content. That is completely insane.