* Posts by Andy Clyde

1 publicly visible post • joined 2 Aug 2007

UK payment service outage leaves users fuming

Andy Clyde

ProTx support

Agree with Steve, I've had constant problems trying to contact ProTx support and not getting sufficient responses. One time it took me 6 months (!?!?!) and several escalations to get a simple answer about how part of their system works. Problem is as other people have mentioned is that their cheap, our profit margins are so small that a couple of pence per transaction makes a BIG difference.