* Posts by Steve Mahon

1 publicly visible post • joined 2 Aug 2007

UK payment service outage leaves users fuming

Steve Mahon

Protx -not the first time!

As one of the merchants let down by protx yesterday, it's worth pointing out that this type of service is now the norm. Even when they aren't upgrading, I've had instances where I cannot even get an email through to support!

Yesterday was no exception. I sent 60 emails and everyone bounced back. If you try the other departments in the company no-one will help.I think it's a classic case of taking on more business than they can handle.