
Culture change needed, not skoolin'
I'm sure that Sam Ramji is a perfectly nice guy, and perhaps is genuinely interested in making Microsoft more responsive to OSS "needs" (just as long as Microsoft ends up benefiting financially from others' unpaid work, of course).
But identifying the primary problem as one of ordinary large company inertia is completely disingenuous. Even Sam must recognise that the biggest obstacle to gaining trust from the OSS community is the fact that Microsoft's entire business strategy has always been based on bullying, misinformation, and FUD -- and it's quite obvious from their latest marketing and legal activities that the culture in the rest of the company hasn't budged an inch.