Re: Gamification
Would probably reduce the traffic here at el'Reg considerably
3762 publicly visible posts • joined 17 Sep 2015
I wrote a script that the desktop support staff would use to remotely query a machine via WMI and it would return lots of useful info: whose on it, the phone number of whose on it , uptime, OS ver , where it is , IP address , etc etc .
.
...UNLESS there was some kind of DNS error / conflict , when the script would establish that it had been routed to the wrong machine , apologise to the user and suggest they go and berate the server team responsible for the DNS tables.
Captain of server team was less than impressed when they themselves were using the script for something and this occurred .
well y'know nine out of ten times turning up in jeans and t shirt would get you sacked
You could have explained the no suit policy on day1 . Most people would be delighted.
I've had to work in places where the dirty cabling under desks and in ceilings drill has to be done in shirt and tie
shame he couldnt get a competent person to earn him the 1k
Depends if the 1k is for finding someone with the rare skills and attitude needed , or as i suspect in this case the 1k is a reward for finding someone prepared to be treated like an overworked cog in machine.
I guess if the latter the bounty is a sign the job is to be avoided.
That always half the battle , just finding the starting line .
"My morning report didnt run"
which one ?
"My after breakfast one "
whats it called
" yesterdays take"
is that what its actually called ?
"it comes in an email"
*deep breath* ok , are we talking powerBI or SSRS ?
"dont know"
"ok can you forward me yesterdays email then I might have a hope in hell of finding some actual server / report / job names with which I can get to square one and start looking at the actual problem?
I had a call once which , had the servicedesk relayed the problem in any sort of useful way could have been solved in record time with a phone call simply saying "remove the floppy disk from the machine" . As it was it it took a 15 minute walk to another site to get to the machine and appraise the situation.
They managed did a masterful job of interpreting the users dilemma and gathering the symptoms to aid support guys diagnosis and logged what should have been "machine wont boot , screen says no command.com on A"
as
"User cannot get their email"
Should there be an overall "god" account whose password has never changed these days?
A personal elevated privileges admin account should be getting changed monthly, making it pointless to use it for "quick fixes"
The server processes should be running on documented system accounts.
You got that right. I'm no legal expert but I reckon if you're going to plead not guilty dont also admit you did it.
Lu admitted to federal investigators he was behind the computer problems at his previous employer, but still decided to fight his case by pleading not guilty to a charge of intentionally damaging a protected computer.
She left the lab to become a doctor, I hope she's got better at typing...
Doubtful.
Hospitals have entire teams called coders , that do "medical coding" which basically means filling in the gaps on doctors historical inability to write legibly and modern inability to interact with technology with any degree of competence.
"in the hope that it can keep growing"
Exactly nobody uses the stuff as currency , just an "investment" in the latest ponzi scheme .
They may as well just make some sort of "non fungible" token and buy and sell that at each other .... but I guess "currency" sounds more exciting and proper Wall St and stuff
Bringing flashbacks of countless students asking me he help get their homework from mangled 3.5" disks.
The cause of this was I.T lecturers telling them to store their data that way. When I quizzed them on why these so called experts were telling their pupils to store precious data solely on the single most unreliable media around (and not the it dept provided safe secure backed up network home drives ) they replied:
"its on the syllabus"
.
My poster campaign advising against this did little to stem the flow.
Cmon ,
I have heard nearly every dumb IT support story going but that is just cartoon level dumb
I've heard of the cleaning lady pulling the plug out
I've heard of the home user ringing the shop only to reveal theres a powercut
I've heard about 5.25 disk stuck to filing cabinets with fridge magnets
I've heard of same disks being hole punched for a ring binder
these are all "user" issues
.
An actual "I.T. professional" , a mainframe operator , photocopying a platter ??
I've heard those mainframes things were pretty expensive , only to be maintained by people with some idea what they are doing surely !?
"A friend who used to work ..." is how all urban myth stories start.
Our sysadmin has a fanatical aversion to "accounts that arnt real people"
Machine accounts have to be rigorously documented and applied for with lots of TLA forms that amount to "massive deal"
A test account acting like a person has little to no chance of surviving the purge.
This can make testing some things rather tricky .
Read 100 comments from the top of the page for clues to why you downvoted that perfectly fitting xkcd ????
Why not just tell us , like this:
"I down voted your 'Read the comments' comment because nobody has the time or inclination to search for your point which may or may not even exist"
quaint faith in technology means you believe that AI is going to solve the very issues it is causing.
Well, why not?
just because power needs are a problem relevant to AI does not have a bearing on its ability to solve it, if anything it would help because motivation, although thats more of a meatbag thing.
#humanbatteries!
is that what happend ? its not quite how I interpreted the story but thats by the by.
I've certainly come across what you describe, I've found a router someone ahs brought in from home presumably to use an adapter to turn on cat5 socket into many. It was busy trying to allocate IP addresses
I dont get this militant , "I will go out of my way to not be contacted " ethos.
If they are taking the piss , sure , employ those measures and quote your contract etc , or change jobs.
But for people in jobs not having the piss taken , whats the problem at least answering the phone, it could be a five second response that saves someone on site hours , like "whats the combo to the key cabinet" ?
Yup , same for w2000 , XP ,
The mindboggling tedium is exacerbated by all the happy clappy messages saying shit like "Loading windows (new ver) for the first time!!" , "you're going to love it!" , "you'll be amazed at the new productivity tools"
Meanwhile I'm thinking "I'd be amazed if you got the usb bus to work properly"
I wasnt a fan of the new fangled GUIs at first - not when you'd been in a constant battle with config.sys autoexec , himem.sys etc to try to keep the extremely limited resources un clogged.
It was nice you could just "quit to dos" in w95 if you wanted to run something that needed all the hardware.
... and how comes DOS Doom ran better in win95 that win95 doom?