Re: I'd go further
Not always the case.
I worked for Local Government through the Building Schools For the Future (BSF) programme. We were the only Local Authority that was allowed to have a contract, with all others going to private companies. We massively outperformed every single one of the private companies on exactly the same Service Level Agreements to the point where in Phase 2 of BSF, no Local Authorities were allowed to bid. I can only assume to prevent further embarrassment for IT outsourcing companies...