Posts by Arcy

The biggest British Airways IT meltdown WTF: 200 systems in the critical path?

Management

"senior management has practically no meaningful IT knowledge beyond the ability to press the buttons on their smartphone or tablet"

As good as that, really?

Techies! Shadow IT means you need to up your game

What could possibly go wrong with it

All well and good, until I have someone standing by my desk with an application that I've never heard of doing something with data taken from some impenetrable spreadsheet, with a bug I've never seen, demanding that it must be fixed by lunchtime. Notwithstanding the real work with supported applications that needs to be done.

Thats why we have these rules, as shadow IT always fails , often at a point where it is most inconvenient. Normally after the 'expert' has left the company.

Perhaps I can acquire a new expence system, and demand that Finance use this for paying my expenses, and see where that gets me, or maybe I can go and hire a few people and see what HR say.

As a point though, IT does not define the business purchasing process.