Backup, Backup, Backup
And this is the reason that you make sure you have a full and working backup before doing anything.
Especially with Exchange.
93 posts • joined 10 Jul 2015
"There was an obvious mistake: using exchange."
No. The obvious mistake was letting an unqualified person mess with it in the first place. He had lied on his CV and should not have been anywhere near an Exchange Server - let alone a customers live server.
As the story shows, his incompetence nearly took down an entire worldwide network.
Exchange wasn't the mistake - his lies and bullshit were.
That's the problem, isn't it? Most BOFH's will tell you that on-premises Exchange is far batter than O365 - sorry O364.
I've got a client with an SBS2008 box chugging away. Now 10 years old, it's only had 2 hours downtime (not counting broadband failures), so that beats O364 for the whole of 2019 so far, let alone 10 years.
This situation is the making of the bosses who listened to the salesmen instead of their own IT departments. Karma's a bitch!
"if corporate senior management are any indication—BUT, they don't know any better." "We technical types have no excuses."
Sorry, that's wrong. Many of us technical types saw this coming a mile off. I personally saw many clients convinced to move away from having an SBS 20xx server quietly chugging away* in the corner of the office to O365. Is didn't matter how hard we shouted, how much we tried to convince the customer that what they had was more reliable than ANY cloud service ever, all they saw was a bottom line - "O365 only costs £xxx per year - Servers cost thousands" was a line I heard regularly. Customer convinced, customer moved to O365, beancounters happy. Of course, none of the beancounters had the foresight to calculate costs over [say] 5 years where an on-premesis server is probably cheaper!
Us "technical types" were overruled by the management and the beancounters, who believed the hype spouted by the snake oil salesmen and that was that. They were convinced and, to put it bluntly, ignored the advice of IT staff or used it as an excuse to get rid of the IT Department. After all, why do you need an IT Department, when everything is in the cloud?
No, us technical types can walk away with our head held high. We tried to tell them. We shouted. We tried to teach them. They didn't listen. There's only so much us technical types can do before their decision becomes their problem.
*I have a customer running SBS2008. Still chugging away after 9 years. Not counting the broadband going down, it's only had a couple of hours offline for one failed HDD and a precautionary PSU replacement.
"The hardware is a bit like technology from the future"
Only on the outside. The inside is just the same as any Windows PC. OK, so the iMac's do tend to utilise components more normally found in servers. But you can take an iMac and load Windows (or Linux) and it'll run quite happily. You can take OSX and load it onto a PC.
Just like the Labour Party, who are rubbing their hands with glee at the prospect of the Tories failing to achieve a Brexit deal. May suggested that Labour join in the negotiations and committees to help with Brexit, but Labour refused. Whether or not you agree with Brexit, there is no going back. Labour could have helped, but they actively decided not to.
Or, to put it another way, Labour (instead of helping at a historic and difficult moment in the UK) are willing to throw the population of the UK "under the bus" to satisfy their desire to see the Tories fail.
Who are the sociopaths now?
We have all seen it and been there - a company/organisation that you work for is running outdated and obsolete kit, desperately in need of an upgrade. However the management won't listen to you, don't believe that IT systems are important, and use any company cash for a nice pay rise and a final salary pension.
One company (that I know of) in the Temple (in London, an area for Solicitors and Barristers) is still running Exchange 2003!
When my Mother passed away, she had an account with Tesco Bank. Her brother-in-law called Tesco, but they refused to close the account because they would only talk to the account holder. When my uncle explained that the account holder was dead (he offered to send a copy of the Death Certificate), they repeated their position of only talking to the account holder and no-one else. So we asked the solicitor to talk to Tesco Bank - he got the same response!
Luckily, there was only a couple of pounds in the account, so we gave up, but the moral of the story is: It doesn't matter what position you are in (even death) - if the company doesn't want to do something - it won't!
@AC - "Should Israel exist? Hell no." - Bullshit.
Even the Qur'an teaches about the lands of the Jews (Israel). Check it out yourself - 17:100-104.
The Jews have paid for that land, many times over in blood and money. I agree that it does not give the Israeli government the right to run roughshod over others rights.
"because some old tattered book said it was theirs, years ago."
By that logic, many borders all over the world could be re-written. Don't think that it would go down too well.........
Redmond said: "We want to support all our customers in their journey to the cloud, at the pace that makes the most sense to them,"
This really reads as: "We don't give a shit about you really, just as long as you hurry up and store your data on OUR systems and pay us loads of money for the privilege".
Remember your words when you are having your Tea or Coffee (China/India/Africa/South America/Caribbean). Or a nice bit of chocolate (South America/Africa). Or light your gas fire/cooker (North Sea/Middle East). Or start your petrol/diesel vehicle (The Americas/Africa/Middle East). None of these products come from EU/Europe.
The UK established trade routes centuries ago with countries all over the planet. Are you seriously suggesting that to recreate a trade route - which began when sail was the only means of propulsion - is impossible nowadays? Absolute rubbish.
"is Airbus is part of the EU?"
Sort of, yes. Airbus's majority shareholder is the French Government at 11.1%. Gesellschaft zur Beteiligungsverwaltung is also a major shareholder (11%) and associated with the German Government. So anything the French and German Governments say, Airbus will do.
@ pÉ¹ÉÊoÉ snoÉ¯ÊuouÉ
No massaging. OK it was a very rough calculation based on figures here:
China emissions for 2016: 10,432,751 (kilotonnes of CO2)
USA emissions for 2016: 5,011,687 (kilotonnes of CO2)
Population China - roughly 1.5 Billion, USA - roughly 300 Million
Want something more accurate?
Population of China - 1,409,517,397 so CO2/Person/Year = 7.40164755838058 Kg
Population of US - 324,459,463 so CO2/Person/Year = 15.44626547076545 Kg
So, even with more accuracy, the US (whose population is a quarter the size of China's) is still way ahead of any other country on the planet for CO2 emissions per person.
But the US isn't a part of Kyoto.
George W Bush withdrew the US from Kyoto in 2002, labeling it "fatally flawed". This was after the Senate voted 95-0 against adoption.
And the US is still the second worst [total] CO2 polluter (behind China) and the worst polluter per person on the planet at roughly 16.7 tonnes of CO2/per person/per year. Even China "only" manages 6.7 tonnes/per person/per year.
So the elected representative of any given area doesn't have to actually represent the will of the voters who elected him/her? And actual representation of the voters is bollocks? Wow! No wonder British people are totally disillusioned with their politicians if they only represent their own personal views.
You said yourself in your example - Brexit might lead to the closure of the factory in Broughton. Might. It hasn't happened yet.
According to the OEC, the UK is the 10th largest exporter in the World, but only 21st by population. I'd say that the UK is "punching above its weight".
The UK not only exports to the EU, but imports as well. Ultimately, if Brussels wants to risk losing a huge amount of jobs and commerce within the EU (by ceasing trading with the UK), then that's not going to make them very many friends is it?
How do you think the Spanish (who have a huge market growing fruit/vegetable produce for the UK) are going to react when those business close because Brussels screwed up negotiations? Spain is a basket case already - putting thousands of Spaniards out of work just to be bloody minded to the UK will be disastrous for the [Spanish] economy.
The German auto industry is already lobbying Merkel to get a good deal - they don't want to lose the UK market (especially as Trump has just imposed large import tariffs on them).
The UK's trading relationship with the rest of the EU is not a one-way street. So, yes, there is a lever.
"I'm sorry, but every single Leave voter I know is ignorant of economics, geography, and British political history. Not stupid but ignorant."
Ok, that's your opinion.
But before the EU and the EEC (the UK joined the EEC in 1973, NOT the EU), the UK survived for over 1000 years. That's more than a millennium, trading with countries all over the globe. Why can't that level of trade be achieved again? Or does the last 45 years overrule all other history, to the point where the sky will fall and seas will boil when the UK formally leaves?
As for economics, I (personally) have a distaste for pointless waste - something that the EU is particularly good at. An excellent example of this is the EU having to move itself from Brussels to Strasbourg (and back) once a month at a cost of (somewhere between) £90 and £300 million per year. Nobody actually knows the true costs.
Geography. The UK is leaving the EU - NOT Europe. For the UK to leave Europe, there would have to be some serious changes to the European tectonic plate combined with some (worryingly rapid) continental drift. The UK will still trade with the EU - even if it is under WTO instead of a "special" trade agreement. Look at the German auto industry, which is already under pressure due to Trump's new import tariffs. They won't (and don't) want to lose the UK market.
The areas of the country that voted to leave had just as many Labour voters as Tory - see here: http://www.ox.ac.uk/news-and-events/oxford-and-brexit/brexit-analysis/mapping-brexit-vote
Tony Blair twice promised a vote on leaving the EU. It was part of the Labour manifesto. Gordon Brown just ignored it. At least Camron did actually do what he promised.
MP's should NOT vote with their personal opinions. They are elected to represent their constituencies opinions, not their own. If an MP's constituency voted to leave, then it is the MP's duty to represent that. If they decide to vote the way the feel (instead of the way the vote went), then they are not representing their voters are they?
As the UK has voted to leave the EU, arguments for and against "Brexit" are mute - we just have to get on with it.
"They're not pretending to drive the car for you, but objectively improves safety."
But that's the issue - they ARE "pretending" to drive the car for you. Take the example (here in the UK) where a driver was taken to court because he engaged "AutoPilot" on a motorway (freeway for you chaps across the pond) and climbed into the passenger seat to read a book! That (very stupid) man felt comfortable enough to actually do that - where do you think he got that sense of security from? If you are driving a "manual" car (even with ABS/traction/cruise control etc), you need to do something continually - at the very least steer. If you didn't, you would drive straight off the first bend in the road!
And the safety systems are questionable too. I know someone who has a car with "auto braking" for avoiding low speed crashes and cruise control which keeps speed/distance to the car in front automatically. It works well, until the sensor at the front of the car gets the slightest bit of dirt on it. 5 or 6 squashed mosquitoes and the whole system fails!
The future looks like a place where drivers won't know how to drive or control the vehicle, but will have the responsibility to do so when things go wrong.
On a helldesk far, far away...
A techie took a call from a very upset person, complaining about the smoke that was coming from the PSU on his PC. The techie told him to pull the plug immediately, but the customer refused, stating that he was a Journalist and needed to finish the story he was working on. The techie repeated his advice a couple of times, but the customer just got more annoyed, eventually asking for the Manager. Our Office Manager was a techie himself, but didn't suffer fools gladly. After 10 mins of arguing, the Manager decided enough was enough. It was the heady days of Win 98, so he instructed the client to open a command prompt and type "Edit Autoexec.bat". "Scroll to the bottom and add this line: NoSmoke.exe. Reboot your PC - is it still smoking?". The customer confirmed that the PC was still smoking, so the Manager told him that he would have to call Microsoft.
Half an hour later, the customer called back, asking for the Manager. "I've spoken to Microsoft." he said. "They told me that their version of NoSmoke.exe is not compatible with your power supply!"
Tried that - didn't work. Alas, with 20 users trying to get Google Docs and Mail syncing, the 4G dongle fell flat on it's aerial!
Had to limit access to only a couple of specific users, which worked just about OK until Win 10 tried to do the 1709 update and maxed out their download allowance!
I totally agree!
The specific service is called "Naked Broadband", but BT don't want to get rid of such a cash cow (from a purely business point of view, why would they?).
Virgin are just as bad. They do (if you dig deep enough through their advertising crap) offer naked broadband, but it's only about £1 cheaper than having the service with the phone line, so expensive that you might as well take the phone line as well.
Airbus using the cloud?
"Hmm, this should do" says the operative working for [insert the name of a belligerent country here] whilst reaching for a copy of Hacking for Dummies.......
By comparison HP (EU) are bringing everything back in-house, moving away from the cloud. They obviously know something Airbus doesn't.
"VPN is very dodgy as well on the Hub 3."
VM block VPN on their hubs. To unblock, see here: https://support.cultrix.co.uk/hc/en-gb/articles/202644875-VPN-Does-Not-Connect-When-Using-Virgin-Media-SuperHub
"I can understand choosing Verminmedia cable if your alternative is less than 35 Mbps, but otherwise, only consider VM if you don't care about gaming, VOIP, Skype, and are willing to take a chance on streaming. And you should also budget for a standalone wifi router, because the Hub 3 router is of similar low quality as cable modem side."
Couldn't agree more!
Where is this fast stuff, let alone superfast?
I have one business customer in Feltham (for non-UK readers, a suburb of London) who is lucky if they get 1MBps - more often than not they get 600-700KBps. Another customer is just off Sloane Square (Central London) who cannot get anything faster than 3MBps. So much for "super" fast broadband!
"I'm pretty sure that even when an aircraft is on auto-pilot a human being is expected to be monitoring the aircraft systems and radar/instruments at all times; I don't think that anyone believes that auto-pilot can be engaged and the flight crew pop off to bed for a "solid eight hours" leaving the flight-deck unmanned."
I'm not suggesting a pilot would or should leave the flight deck unattended. What i am saying is the autopilot on a commercial aircraft is a complex beast indeed, able to follow a planned course, make required turns, course corrections, speed and height changes etc. all completely automatically without pilot intervention. It is even possible for the autopilot to land the plane. In fact, the only things a Cat IIIb type autopilot does not do is taxi and take off (but this is to be included when Cat IIIc systems come out). Unless something happens, the pilot rarely needs to intervene. In a Tesla however, a driver needs to be concentrating at all times on the road ahead, needs both hands on the wheel to steer (the "autosteer function is minimal) and their foot hovering ready to apply the brake. What's the point in having it? What's the point in sticking an extra £10 or £20 grand's worth of equipment in, when you can get cruise control for free in another cheaper model?
For Tesla to call their cruise control system the same as a commercial aircraft system is just wrong (I would say criminally), as the capabilities are a world apart and it is [understandably] confusing for the average monkey behind the wheel of a car.
I would prepose that the money would be better spent on automising trains. Maybe they would run on time?
The DLR has operated driverless for years (yes, I know it was designed to be driverless), the only 2 accidents they have had were when a human was driving! But at least (here in the UK at least), we may end up with a railway that is fit for purpose!
Hmm. Not many obstacles at 30,000 feet! Looking out for other planes is taken care of by TCAS (Traffic Collision Avoidance System) and on-board RADAR, as the chances are, a pilot of your average airliner wouldn't see another aircraft in time to avoid a collision. Your average 747 is crusing at 550MPH. And if you are in a situation where you do need to keep an aircraft away from obstacles, you're either landing/taking off or flying way too low!
"Sorry, but some tool sticking the car on autopilot before going to sleep or surfing porn, can hardly be blamed on the manufacturer of the vehicle."
Trouble is, if you call a spade a spade, most people will assume that it is a spade. Autopilot is a contraction of Automatic Pilot which by definition is "a device for keeping an aircraft on a set course without the intervention of the pilot". Most people know what an Autopilot is, so when Tesla call their glorified cruise control "Autopilot" the tool (as you call him/her) that is behind the wheel quite logically and reasonably thinks that this is akin to an aircraft's autopilot.
The reality is that the Autopilot system that Tesla have is cruise control, but they can't call it that because Autopilot sounds so much better. Because Tesla's own manual state that the driver has to be aware at all times, WTF is the point of having it? Rip it out, save money, save lives (by not confusing people with misnomers like Autopilot) - everybody happy!
The latest patches don't just screw up WSUS - they also cause havok with some database connectors - especially ones that connect to Excel (for reports etc.).
KB4041676 tanks Win 10 machines, KB4041681 and KB4041678 do the same for Win 7.
The error is: "Unexpected error from external database driver(1)"
I had to quickly write a batch file to uninstall these updates at logoff to get rid of the offending updates.
Hope this helps someone who is stuck in the same position.
I have a customer in Feltham - a suburb of London. They get an incredible 500k max. That's it. No FTTC nothing. No cable broadband, so stuck with copper only. BT quoted silly money + first born child to install FTTP. My cousin who lives in a village in Somerset get 20M, for comparison.
So much for good coverage.......
"Damn, there goes another of the very few half-decent apps for Windows."
I stopped using CCleaner when I discovered Windows Cleanup! by Steven Gould. The only annoying thing is the sound, which is easy to disable. I have run CCleaner, then Windows Cleanup!, with the latter discovering another Gig of crap that CC didn't find.
I support SME's and supply HP's. Yes they are full of crap, but we only supply boxes with SSD's now they are cheap enough (and because the SSD's are smaller it stops the end user filling up the HDD with their iTunes etc). The first thing that we do is reinstall Win10. USB3 stick + SSD = rebuild in less than 15 mins. Problem solved.
Of all the on-premises servers that I look after, the worst two down times were
a: 3 hours for HDD failure on a server that is 8 years old (22.5 minutes per year average downtime)
b: 2.5 hours (mostly traveling to site) for a failed PSU - that server is 7 years old (21.43 minutes per year average downtime)
Both servers are still running perfectly. OK, so I'm not including out of hours reboots for updates, but I don't have customers with Microsoft's budget for failover servers etc.......
So much for the resilience of the cloud!
@ Matt Bryant
Though that's a bit like claiming "hey, I taught that guy how to rape, but I never actually thought he'd do it"
So a gun manufacturer could say "Hey, I mass produced millions of guns (a device designed to kill, maim or injure), sold them to millions of people, but never thought anyone use one to kill/maim/injure someone".*
No, sorry, your argument doesn't work.
The problem is that sharing such code is standard practice. What is done with it after sharing is beyond the original creators control. While I agree that we should wait for all the evidence, there are some serious issues with the case already.
Firstly the mystery co-defendant.
Secondly, his admission of guilt (without legal representation present) - although if all he did was share the code, he probably though he wouldn't need representation. So [the most likely secinario is that] he was honest and admitted that the code was originally his (before being used by someone else in Kronos).
Thirdly the timing of his detention. If he was of such interest for so long, the FBI would have arrested him on entry, not exit. He would have been too much of a flight risk not to detain him on entry. Why do you think the FBI asked for him [in court at his indictment] to be detained without bail because they considered him to be a flight risk?
Fourthly, the lack of evidence presented at his indictment. While not all evidence needs to be presented by the prosecution, enough evidence must be shown for detention. All that was presented were accusations, not evidence (so not following standard legal procedure).
Fifthly, the extremely low level of bail set by the Judge. This is perhaps the most compelling, as it suggests that the total amount of evidence and it's quality (as seen by the Judge) is actually quite low (otherwise the bail would have been set in the millions, not tens of thousands).
I'm (and many others here) are not saying that he is innocent. But there is a lot about this case that smells fishy.
* US weapons manufacturers are all but immune from prosecution in such cases.
Has someone informed the NRA that all their members are under threat from the FBI after this comment - "US Department of Justice prosecutors cited Hutchins' recent trip to a gun range as proof that he should be denied bail and kept in jail"
All they have to do is change the name and this could apply to anyone and everyone who visits a range.
I was trying to make the point that Linux can be just as vulnerable. And not only that, but it was something that wasn't realised for years. But, as we know now, Linus Torvalds knew about the issue 11 years ago and did very little.
Yes, Linux is more secure than Windows. But assuming that you are and always will be secure on Linux (especially because I only used one example) is also a logical fallacy.
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