Sounds like a case of "when all else fails, blame the hardware vendors" - likely a people and process issue. Another possibility might be bad actors somehow infiltrating their network?
Posts by jdundon
2 publicly visible posts • joined 30 Apr 2015
Telstra hauls in Cisco, Ericsson, Juniper to explain TITSUPs
VCE now competing with VMware
Thursday 30th April 2015 18:19 GMT
Misleading article
Cisco got out of the load balancing / ADC business several years ago when it discontinued ACE. Cisco has a strategic alliance with Citrix and this partnership is an important component of Cisco's ACI initiative. VCE is not getting into bed with a Cisco competitor, rather with a partner.