* Posts by SirWired

1 publicly visible post • joined 26 Jul 2007

Gmail: a short, sharp rant

SirWired

And you are so special why?

Let me get this straight... you call the press office reporting a bug, and then you are upset that they don't immediately get a GMail developer on the phone to tell you that it is going to be fixed?

Let's go over the multiple problems here:

1) The service is free.

2) I was not aware that the press office was the normal place bugs are reported to.

3) It's primarily a webmail service you know... I think they expect you to actually logon to your account on the web now and then.

4) This is not a bug, it is a missing feature. There is nothing to "fix".

5) I did not know that members of the press were so far above us mere mortals that they can justifiably demand that the development staff call them back on the telephone to be assured that requested features will be added to free products post-haste.

6) There is a "suggest a feature" link in the Help section, you know.

7) Has it been mentioned that the service is free?