* Posts by procon-IT

2 publicly visible posts • joined 24 Feb 2015

Game of Moans: Sky coughs to BORKED set top box BALLS-UP

procon-IT

Three Sky HD boxes on multi room Borked and now banned from the Sky community forum.

I have been following this for a long time. For many months Sky buried its head but then I'm one of the few that started to break the rules and go outside the forum to Watchdog, printed media and I even sent a complaint to the CEO team. Now I find myself banned from the forum for daring to reject super users telling me I cant do something. In reality what has happened is actions such as mine has got the reaction we wanted, an official statement. Now Sky daily put up a message on Twitter and other platforms stating that they are working on a fix now they know what they did to break the boxes.

procon-IT

Dare to complain!

My three Samsung boxes for my multi room package all have these faults. I used The Sky Community forum to find out more. When I realised nothing was being done about the issue I dared to ask other members for feedback before sending a letter to the CEO office of Sky. Super Users got upset and had me banned from the forum. If this isn't fixed this week I will be taking this higher.