Re: arrogance, maliciousness, government demands, incompetence or laziness
I'm gonna go with arrogance and incompetence. Simply they gained what is pretty much a monopoly then stopped giving a shit, persuing ever greater profits at the cost of their reputation and of their customers' sanity.
It's not about quality products any more. It's about feeding today's users' insatiable need for new shiny things every few months, rather than focussing on a solid, reliable and robust OS.
Reliability is expensive, hard and slow. New shiny is cheap, easy and quick.