Wait how do we know this
Kevin Beaumont has done some analysis that points to the lack of patching by RS
https://doublepulsar.com/rackspace-cloud-office-suffers-security-breach-958e6c755d7f
3 publicly visible posts • joined 6 Oct 2014
Based on the following analysis,
-No real comms to customers until 24hrs in.
-work around is to use another service at a cost of thousands of pounds in human cost for some orgs.
- no timeframe to restore services.
- Exchange had known vulns that Rackspace appears not to have patched.
- no work around solution provided for hybrid exchange shops that host part of their off-prem exchange infrastructure with RS
- some reports suggest that some of their hosted exchange infrastructure was running on old versions of exchange (2010 & 2013)
On top of that it looks like UK customers with customer personal information stored in user/process mailboxes on RS Exchange will need to submit a report to ICO as they would have lost access to the personal info.
If the above is accurate who would trust Rackspace with anything?
I travel around the big smoke for most of my working day and have only found two places where the 3 tinternet connection consistenly drops, which isn't bad when I compare it to my EE phone or iFlab that when they're not displaying a PDP Authentication Errors they have full signal but slow as buggery throughput.