WOAAAAAAAHHHHHHHHH..... There RICHTO! Lay off the crack - you've clearly had enough. You're confusing SOFTware and HARDware. Shirely someone who works in the marketing dept of a large software concern should know the difference?
>I bought a car and then decided I didn't like the engine, I wouldn't expect to be able to just pull the engine out and ask for some of my money back.
If I bought a car and then discovered the dealer had stuffed a Celine Dion CD into the player I'd feel disgusted, violated and terrorised.
If I bought a car and then discovered the dealer had stuffed a Celine Dion CD into the player. Then discovered they'd defaced *MY* brand new car with "Made for Celine Dion" stickers festooned all over the bodywork. Then discovered those Celine Dion stickers were made with extra-cunning-practically-impossible-to-remove-and-guaranteed-to-destroy-the-paintwork-if-you-try(tm) "adhesive". Then discovered they'd CHARGED(!!!!ONE!) me EXTRA(!!!!ONE!) for the heinous unsolicited and unwanted CD and advertising sticker attack I'd... SUE THE FUCKERS... just as this Italian Gent appears to have done. Should have added professional cleaning costs for the palmrest-fungus to his damages.
There, FTFY 0:-)
Good on the litigant. ..and good on the Italian courts for standing up for the rights of the consumer over the whim of some foreign cartel.
Can't help thinking the judgement will be overturned by Europe 'though. I might be out of date but didn't the EC and cartels contrive a decree a few years ago to (largely successfully) drive diversity and the small, agile PC assembly concerns out of the market? Something along the lines of "all computers must be sold in an expensively and long-windedly tested and certified 'ready-to-use' configuration." Under a depressingly sarcastic "consumer protection" excuse too! Perhaps this'll prove to be an opportunity to get that abomination fixed! (If it hasn't been fixed already) Fingers crossed!
Raising my pint to the Italians BTW ------>