Can the £5bn be given to the users ?
10 posts • joined 19 Jul 2014
Facebook: Not saying we've done anything wrong but... we're just putting $3bn profit aside for an FTC privacy fine
Why millions of Brits' mobile phones were knackered on Thursday: An expired Ericsson software certificate
Re: Been there with my own Dad.
Quite honestly, bad UI design is to blame also. We have some apps developed by in-house engineers, and quite often there are buttons that are completely "FLAT", no indication to the user (& I've been coding for years) that its a clickable button, unless you put your mouse over it, otherwise it just looks like a word on the screen. Software/websites ought to be intuitive, a lot of new developers seem to look down their noses at people who dont "get" how their apps work.
Yup, run into these idiots daily
..and they invariably seem to think I'M being difficult when I don't understand them. I ought to know when they say to me they are "having trouble with their box" exactly what the fault is immediately - when I'm really trying to understand what "box" they are talking about. I've got one regular user phoning me when he has problems with using the "Webview", it doesn't matter how many times I correct him with "website", he still keeps talking about the "webview". I'm convinced he's determined if he keeps it up, I'll come around to the way he talks.