Posts by SliMat

Sorry, chaps! We didn't mean to steamroller legit No-IP users – Microsoft

Re: WTF

"Register your own domain (or use one you already have), and create a sub-domain that is a CNAME to your no-ip/dyndns etc domain. Set the TTL to an hour. That sub-domain is what you give out to your suppliers."

Thanks - I already have several domain names and funnily enought just yesterday created CNAME records for ftp. mail. etc for just that reason ;-)

Good advice for anyone else caught out.

Thanks

WTF

Microsoft have just demonstrated that they actually dont know evrything about everything.

This fiasco is like coming out in the morning getting in your BMW and finding it wont start, then learning that Esso had noticed that some criminals are using BMWs for their activity - so Esso had removed all the fuel from your car overnight, without telling you, to stop the activity happening - the upshot is that a lot of legitimate businesses have been crippled too!!!!

David Finn has the front to say that they are sorry for the inconvenience to legitimate No-IP clients, of which I am a paying one, rather tahn a freebie one, and that they have resolved the issues and everything is OK. What f'ing planet is this guy on? He should check the facts before making such a stupid statement...

The first I knew of this was when my FTP server didnt get any datafeeds from suppliers which impacts my business - also my emails stopped working. I couldnt RDP onto my remote Exchange server to see what was going on... it was only when I realised that 3 servers couldnt have all simultaneuosly failed that I started looking at DNS and then saw what David Finn had done to me.

So two days later, contrary to MS's spokes person insisting all is dandy, I still have no routing via No-IP services.

So I have had to set up new DNS forwarding, using a new company, notify 22 suppliers that they need to update my stock feed FTP address, reset MX records for mail and wait 24 hours for the whole thing to propogate.

In short with time and expense this has probably cost me £500 - not a great deal, but multiply this by 4 million - the cost of this cock up could be millions and millions of pounds globally. Whats the address for us all to join a global law suit for compensation?

At this moment mine is still not working and I have had to write to No-IP asking for a refund as I cant see an end to this and have had to move away from them and switching back will mean another 24-48 hours of downtime.

I feel really sorry for the guys at No-IP as I have used them for over 7 years and they have always been great - but I reckon bully boy tactics from MS might be the end of them :(