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* Posts by Doctor Syntax

42407 publicly visible posts • joined 16 Jun 2014

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BOFH: The Great HellDesk geek leave seek

Doctor Syntax Silver badge

Re: This sounds horribly familiar

"bean counters in collaboration with satin" (satin?)

When I was in the Civil Service Satan was the Inland Revenue (or vice versa). There was always some, apparently new, IR regulation as to why this wasn't an allowable journey, even when the reasoning contradicted that given for disallowing the previous journey.

Superfish: Lenovo? More like Lolnono – until they get real on privacy

Doctor Syntax Silver badge

Outrage can strike a fatal blow. If it does there's no reputation left to recover. On this side of the pond we have the concept of "doing a Ratner".

Doctor Syntax Silver badge

"all it guarantees is that top management weren't in control of the company"

Trevor's analysis was that this level of detail wasn't something that would be expected to go up to the top management. I agree with that. Being in control shouldn't mean micro-managing. It should, however, mean that standards are set in relation to the way customers are treated and that breaching those standards are a disciplinary matter. So I'd expect a top management in control of its company to exercise that discipline.

It might well be the case that such standards hadn't been set in which case it might be somewhat unfair to the execs concerned if top management didn't eventually follow them but that's a matter for the board. In the immediate aftermath of things going wrong like this, however, it's the top management who are in a position to act sufficiently quickly, not the board.

Doctor Syntax Silver badge

"I know you want someone's head on a pike (god damn it, you're angry...)"

Nothing personal; I don't have a Lenovo & use Windows only rarely so I'm not directly affected. My response was purely on the basis of what Lenovo need to do to maintain trust. The same would apply to any other company that breaches customers' trust.

Back in the day we used to hear about businesses being customer focussed; I even worked for one which, at that time took it seriously. Since then just about every big business seems to have joined the race to the bottom. When they get there they have no more advantage over their competitors than when they started; their competitors are still right alongside them. They have no cost advantage over their competitors. In the PC world they are selling kit using the same component bins as their competitors with the same OS as their competitors. The only thing they can compete on is their reputation.

And I disagree with you that reputation only lasts a few months at most. It's a long term asset, hard won, easily lost and, once lost, even harder to regain. So once something like this happens they need to send out a message that this is not typical of they way they want to behave and that breaches of customer trust are and will continue to be a sacking offence.

Doctor Syntax Silver badge

On the whole I agree with you Trevor except you've missed out one thing - the need to have responded positively and fast. Not only should top management have immediately cottoned onto the fact that this was bad but they should have said so, located the execs responsible, fired them and checked for any similar stuff in other crapware, including in discontinued products, and dealt with it in the same way.

It might or might not have been mildly unfair to the execs but it would have sent a powerful message to the rest of the company and customers that this will not happen again.

From the customer's point of view, of course, the fact that the crapware brings the price down to below cost is good news providing you never intended to use the original OS anyway.

Linux clockpocalypse in 2038 is looming and there's no 'serious plan'

Doctor Syntax Silver badge

Re: So basically...

I suggest you go back up the thread & read thames's posts. You will find that the kernel, you know, the bit that the allegedly shouty Mr Torvalds is responsible for, is now 64bit. The problem is in the userland.

Changing to 64bit in userland is a bit more of a problem than just recompiling everything with a revised time_t declaration as there may be existing data with the 32bit format which will have to be handled sensibly by the new software. That will be a matter for every application which produces and consumes such data.

Doctor Syntax Silver badge
Facepalm

Re: Nah...

"Alas, Tristram, it looks very much as if you never got to my second paragraph... "

According to the down-votes it looks as if a lot of other people didn't either. So have an up-vote from me to help counter-balance.

As I've written here before I worked on Y2K as well and the client's bean-counters decided to demonstrate it really was a problem. What they actually decided to do was to wait until mid-January before they'd let us cut over to the new system (which they'd already tested & accepted) because they didn't want to take the risk of using something new before they'd completed their year-end stuff. This despite being warned. Yup, Y2K was a thing.

For pity's sake, you fool! DON'T UPGRADE it will make it worse

Doctor Syntax Silver badge

Re: US International layout (Windows)

@ Steve Davies

This is, at root, exactly the the same problem as Mrs Dabbsie's.

In IT if you don't start by finding out what the user needs you're doing it wrong.

A truly SHOCKING tale of electrified PCs

Doctor Syntax Silver badge

Re: Bad earth.

One house I bought had originally been wired up in Edwardian times & only had bits & pieces of wiring added after that, none of it with the benefit of any sort of earth connection. Some of the main bedroom fittings had wiring brought down from the roof space in metal conduit (the lighting wiring was in wooden conduit). The earth wires from the fittings were simply twisted round the top of the conduit. On lifting some floor boards in one of the children's bedrooms I discovered that the earth of the sockets there was a six inch nail driven into the mortar of one of the walls. It got worse - in the other child's bedroom the earth was a six inch nail driven into a joist.

Hellooo, NSA? The US State Department can't kick hackers out of its networks – report

Doctor Syntax Silver badge

Re: "That's the FBI's and GCHQ's responsibility"

" I though GCHQ had nothing official to do with the US"

Keep up at the back there.

It's illegal for NSA to spy in the US but legal (in US law) for them to spy in the UK & it's illegal for GCHQ to spy in the UK but legal (in UK law) for them to spy in the US. So each contracts out their spying on their own populace to the other. Everyone's happy except for the plebs and they don't count.

So long, Lenovo, and no thanks for all the super-creepy Superfish

Doctor Syntax Silver badge

Re: What is it with advertisers?

"The goal of advertising is not to increase the available wealth of the target, but but have him allocate wealth differently than it would have been done otherwise."

And it's very effective. I quite frequently reallocate my business away from companies who pester me.

Hello Barbie: Hang on, this Wi-Fi doll records your child's voice?

Doctor Syntax Silver badge

All those "think of the children" politicians - what do they have to say about this?

Doctor Syntax Silver badge

Re: ::shudder:: Do not want! At all! This is the definition of creepy.

"What parent, in their right mind, wants a corporation listening to the private musings of a Barbie-aged child and/or neighbor children, talking to a doll?"

The really worrying thing is that there are lot of them who will just love the idea of that email summary.

Doctor Syntax Silver badge

Re: But does it support WPA2?

'Where did I come from'

'Dunno about you but I came from Hamleys*'

*Other toyshops are available this scans better than some I could think of.

Doctor Syntax Silver badge

Re: The privacy policy says it records video too?

" I dread to think what things were like back when the first people to see the results were the processing staff at Boots....."

We know what things were like then: http://www.independent.co.uk/news/julia-somerville-defends-innocent-family-photos-1538516.html And yes, it was Boots.

Lenovo shipped lappies with man-in-the-middle ad/mal/bloatware

Doctor Syntax Silver badge

Re: Secure boot?

"The purpose of the secure boot is to establish a chain of trust from the power ON."

Yes, and it's a very short chain.

" If you, as a root/admin or OEM, install malware which does MITM - UEFI secure boot will not stop you (and it is not even designed to do that)."

This is my point. The chain of trust isn't even long enough to ensure that the OEM OS image is trustworthy.

It might have been a great idea at some time to make a genuinely trustworthy system but if so it was inadequate. For that to happen the boot process would have had to have the capacity to inspect the OS's certificates and if it found any deemed untrustworthy eliminate them or boot into a very restricted mode. Of course many of us might find this sort of behaviour unacceptably intrusive; there's always a trade-off between usability and security.

Alternatively it might have been a marketing ploy to give customers a feeling of security and maybe try to block attempts to load other OSs by establishing a degree of ownership over the hardware.

What it clearly doesn't do is ensure that it the customer at least starts off with a trustworthy machine.

Doctor Syntax Silver badge

Re: Secure boot?

The whole point is that secure boot is supposed to establish a chain of trust. A chain of trust requires each link in the chain (and you know what they say about chains and weakest links) to be trustworthy. So if Microsoft is signing a bootloader as trustworthy then they should have assured themselves that the system it's loading is trustworthy otherwise that chain of trust means nothing.

If that system is Lenovo's spin of Windows then it's up to them to assure themselves that Lenovo can be trusted to produce a trustworthy system image. That requires Lenovo in turn to assure themselves that anything they include is also trustworthy. It requires due diligence all down the chain.

Doctor Syntax Silver badge

Re: a different look

Maybe el Reg should have asked them for a comment as well. They only seem to have asked Lenovo & Superfish.

Doctor Syntax Silver badge

Secure boot?

Does this model boot with the UEFI/Secure boot stuff? If so it makes a mockery of secure boot.

After Brit spies 'snoop' on families' lawyers, UK govt admits: We flouted human rights laws

Doctor Syntax Silver badge

One thing I'd like to see from all this

The barristers who accepted this information being disbarred. They must have been aware that it was protected by confidentiality. Even if they didn't report it they should have disqualified themselves from the trial.

IT knowledge is as important as Maths, says UK.gov

Doctor Syntax Silver badge

Re: The problem with "Education" is the system.

"The sad thing is, they were almost always the kids from poorer backgrounds, with parents who thought education was a waste of time."

This is one of the core problems. If parents and their communities in general form an environment where kids aren't encouraged to get on the schools will have an uphill problem. Their first task, more important than teaching literacy, numeracy or anything else must be to teach the kids that this stuff will be within their grasp and worth grasping.

Doctor Syntax Silver badge

""we need more workers in order to reduce wages"

Nothing much has changed in the 50 years since I graduated.

Obama turns back on spooks: 'I'm on the side of strong encryption'

Doctor Syntax Silver badge

"...certainly this is true for me and my family, we all want to know that if we’re using a smartphone for transactions, sending messages, having private conversations, that we don’t have a bunch of people compromising that process"

He doesn't seem to quite grasp that it's true for the rest of us in Europe. Apparently Europe's objections to privacy compromises are based on trying to do down US corporates for commercial reasons.

Inside GOV.UK: 'Chaos' and 'nightmare' as trendy Cabinet Office wrecked govt websites

Doctor Syntax Silver badge

Re: Sympathy for the devil

"continuously improve the site until it does do what is required."

OK, let's do a thought experiment.

As an alternative to consulting your doctor you go to a health advice site looking for advice on some symptoms you have.

You get the first iteration. I tells you you have nothing to worry about.

The next iteration would have asked some more questions and identified a few possible complications.

The final iteration would have asked you even more questions and identified that you have an uncommon but very serious illness and should contact your doctor immediately.

Unfortunately having had the misleading advice that the first version gave you you didn't get in touch with your doctor and didn't live to get the advice you needed.

Was the agile-developed site useful to you?

Doctor Syntax Silver badge

Re: Yep - it's terrible

Upvote for Procrustean.

Doctor Syntax Silver badge

"Entertainers and sports stars were unable to enter the UK."

So it's not all bad.

Vodafone didn't have a £6bn tax bill. Sort yourselves out, Lefties

Doctor Syntax Silver badge

Re: One Question:

That one's easy. EU legislation overrides UK rules.

Doctor Syntax Silver badge

Re: Re Amazon

It raises the question of what it takes to create a permanent establishment.

Doctor Syntax Silver badge

Re: Now you understand why...

"Tax loopholes that apply to one, apply to all. If you don't like them, change them."

Quite - and, to a large extent, that's what the debate's about.

A cookie with a 7,984-year lifespan. Blimey, Roy Batty only got 4!

Doctor Syntax Silver badge

Maybe we need a system which could charge rent for anything more than a session cookie.

SCREW YOU, BRITS: We're going through with UK independence ANYWAY – Scotland

Doctor Syntax Silver badge

"Getting mighty fed up with how the losers of the referendum are carrying on as if they won."

I think they could have won very easily. All they had to do was extend the referendum to cover the rest of the UK. But I suppose being kicked out wouldn't have suited the wee man's ego.

Big Brother in SPAACE: Mars One picks first 100 morons to suffocate, er, settle on Red Planet

Doctor Syntax Silver badge

Maybe this is the B ark.

Samsung's spying smart TVs don't encrypt voice recordings sent over the internet – new claim

Doctor Syntax Silver badge

Re: S.I.Unit of Incompetence.

My immediate thought was the Hacker (Jim) but the term's already overloaded. But how about the firkin as in "two firkin bad"?

Windows 10 to give passwords the finger and dangle dongles

Doctor Syntax Silver badge

Re: Read the specs

"The only way I can see it working is that the key needed to decrypt the private key is actually stored on the system"

Turtles all the way down!

Game of Moans: Sky coughs to BORKED set top box BALLS-UP

Doctor Syntax Silver badge

"We’re still working on this"

SOP. Never consider rolling back the previous version.

Samsung, LG wash dirty laundry in two separate court cases

Doctor Syntax Silver badge

Have Sammy thought this through?

Do you want a stream of LG execs & expert witnesses parading through the witness box to tell everyone who'll listen that you're using sub-standard hinges?

That's the obvious line of defence.

£100 MILLION poured down drain on failed UK.gov IT projects - in just ONE YEAR

Doctor Syntax Silver badge

Re: FOSS for all...

"The Civil Servants that manage IT projects need to have a proven track record of (5-10+ years) software development (using a key language like C/C++/C#/Java/Python/Ruby etc...) and managing software development teams."

No. They need to be able to analyse requirements properly. No amount of years experience with any number of languages will be of benefit if the requirements keep changing every 3 months.

Vint Cerf: Everything we do will be ERASED! You can't even find last 2 times I said this

Doctor Syntax Silver badge

Re: Anecdotal instance

Nice example. You need to migrate the stuff as the previous generation of stuff is becoming obsolete but still on hand.

Doctor Syntax Silver badge

Long term survival

Historically the survival of any particular document has been a matter of chance. Some Anglo Saxon charters survive as originals. Some older documents have survived in particularly favourable environments. For the most part, however, texts from antiquity have survived as copies several generations removed from the original and the more copies were made the greater the chance that one or more has survived.

I don't see that changing in terms of digital texts. Anything posted to Geocities, for example, is long gone unless someone copied it - archive.org doesn't seem to have got it all. If Google decided that Groups should go the same way as Wave how much of Usenet would survive?

If we are to have digital records available far into the future we need to do three things:

Have multiple archives of what is to be preserved*

Each archive needs to copy its material onto new media as old ones become obsolete

In addition to copying material archives need to translate obsolete file formats into current ones**

* What is chosen for preservation is a thorny problem. Every time an archivist decides to weed the archive their decisions will be incomprehensible to someone. I remember some years ago wandering into a 2nd-hand bookshop in Cromer and bound volumes of Nature that the county library had disposed of crammed into all sorts of corners.

** Ideally one format that can be kept current for a long time - long in an archival sense. PDF/A?

Doctor Syntax Silver badge

Re: Not really much of a problem

'In the main, the "plebs'" lives aren't very interesting - not even of today's "plebs."...Certainly there are things that need to be preserved - the back ground of historical events and agreements'

Maybe not from your point of view. However as you're not the only person in this planet that's a fairly limited one. Social historians find these lives much more interesting than the doings of the political classes.

To take one tiny area - how did the domestic textile industry of the West Riding evolve? Just how did the clothiers operate? How did this differ from the domestic industries of other areas such as the Cotswolds? How did it differ from the development of the metal-working industry of the Sheffield area? Manorial and parish records are remarkably unforthcoming about this aspect of their inhabitants. These are not trivial historical concerns; these trades launched parts of the industrial revolution and yet our understanding of them is quite limited.

It's not easy being Green. But WHY insist we knit our own ties?

Doctor Syntax Silver badge
Unhappy

Re: So, in other words...

"You know how to fix your computer. Good for you. But lots of people don't"

But all too often they know us.

Doctor Syntax Silver badge

"we can have large scale hippy toothpaste production"

Probably not. Isn't hippy production not large scale by definition?

Violin-fiddling boffins learn that 'F-HOLES' are secret to Stradivarius' SUPERIOR sound

Doctor Syntax Silver badge

Re: Learning something new...

The backs are carved out from a block to give them a convex profile on the outside and concave on the inside.

Online retail giant Amazon GOES TITSUP ACROSS EUROPE

Doctor Syntax Silver badge

" the retarded ULTRA-LARGE/ULTRA-WIDE picture format newly employed that is currently de rigueur with every web designer priding him/herself on being irredeemably autistic and subscribed to all the premier webby lifestyle magazines"

Does this remind you of anyone?

Let's hope the fad passes soon.

I assume the downvotes came from web designers.

Daybreak Game Company GOES TITSUP after painful Sony DIVORCE

Doctor Syntax Silver badge

I wonder how many of those responsible are out on bail after the previous round. It won't help pleas of mitigation.

An NSA spy, a Fed and a sysadmin walk into a bar – that's Prez Obama's new cyber-security order

Doctor Syntax Silver badge

Sharing requires trust and that's in short supply at present. The first step is to rebuild it. Rebuilding trust is a lot harder than either building it in the first place or maintaining it.

Proposed US law could deal knockout blow to FBI in overseas cloud privacy ding-dongs

Doctor Syntax Silver badge

Re: For the clueless...

Or maybe a business doing business with a US company? Or competing with one? Or...?

Doctor Syntax Silver badge

Re: RE NY judge getting EU data

MyKolab claims to hold all data in Switzerland.

Gullible Apple users targeted by bogus order cancellation scam

Doctor Syntax Silver badge

Re: The Oracle of technology

"we just all need to start replying to all Nigerian/Ivory Coast/Congo/etc 'princes' and they'll eventually get overwhelmed"

I'd like the mail services to add an option to forward each mail in the junk folder to the Reply to addresses of all the other mail. That would overwhelm them PDQ.

Doctor Syntax Silver badge

Re: Thin line

"often its grammar as"

Oh, the irony!

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