* Posts by Doctor Syntax

40413 publicly visible posts • joined 16 Jun 2014

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UK.gov demands urgent answers as TSB IT meltdown continues

Doctor Syntax Silver badge

Re: Do the TSB not have anywhere left where you can just go and draw your money out?

"Clearly there is little point complaining as they are not listening so just move to another bank that does listen, where is the problem?"

Finding that other bank that does listen. Most of us are running out of choices.

Doctor Syntax Silver badge

"How is it quantified?"

By being big enough for politicians to notice something's wrong.

Doctor Syntax Silver badge

"We are currently experiencing large volumes of customers accessing our mobile app and internet banking which is leading to some intermittent issues with people accessing our services."

But isn't that what your mobile app and internet banking is for? Or are you still expecting customers to call into the branches that you've shut?

Translating Facebook's latest 'Hard Questions' PR spin – The Reg edit

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Re: Anyone asking "How did they get all my personal data and profile me like this"

"Should look in a mirror."

That assumes the "anyone" has an account. What about those who don't but still have had a profile built by their family and friends' contacts etc being slurped?

Doctor Syntax Silver badge

Re: Targeted ads

"Presumably it costs so little for them to keep hounding you, on the off-chance that if you haven't bought it"

That doesn't explain car dealers from whom you've just bought a car keeping spamming texts etc. The people who place these adverts don't seem to be thinking at all, they're just addicted to advertising.

IETF: GDPR compliance means caring about what's in your logfiles

Doctor Syntax Silver badge

It's going to be a hard journey

A few days ago I placed a query with quasi-public sector body. They answered. Today I get a feedback request from a plc to whom they passed my email address. Are they really going to turn the tap off in a few weeks time?

Doctor Syntax Silver badge

Re: GDPR is MADNESS

"GDPR means MADNESS."

Not really. It's just another set of rules as to how you do business. You have to comply with accounting rules for instance. If you sell food you have to make sure you're not poisoning people. If you sell electrical equipment you have to make sure you're not electrocuting people.

Basically all GDPR says is that you don't abuse the trust people place in you when they provide data for some purpose. If you were planning to do that then the madness lies with you. If you weren't it's stuff you should really have been doing already.

"I really whish I was not living and working as an IT consultant in Europe."

In that lots of businesses weren't treating personal data properly already you should be pleased to be working as an IT consultant in Europe. It should mean more clients.

Doctor Syntax Silver badge

Re: How long are you required to keep financial records?

"How does a European keep their personal or corporate financials on the right side of the law now?"

You've half answered your own question. There are statutory reasons to keep this data. You are permitted to hold data for statutory reasons.

Doctor Syntax Silver badge

"So in the State of Nevada where the government wrote PCI into law, meaning you are obligated to comply with all provisions of the PCI DSS, it's OK to keep all of that data. Presuming you are subject to GDPR, of course."

Yes, but if the data subject is in the EU then GDPR restricts what you can do with them. You can use them for compliance. You can't sell them on. You can't use them for marketing pestering.

Doctor Syntax Silver badge

Re: Why are people finding this difficult?

"If you need to promulgate IP addresses beyond this point, for marketing, SEO, CMS campaign management, etc, then the redacted form is more than sufficient."

It isn't sufficient. You will need the data subject's explicit consent.

Doctor Syntax Silver badge

"Do I have a requirement to demand that any access.log records pertaining to my site are restricted?"

Yes, you are the data controller..

"Who is responsible for ensuring that the web server logs are maintained in accordance with GDPR?"

The client in the first place, they will be the data controller..

Your hosting company is processing the data so they have responsibilities but the data controller determines the manner in which data is processed.

In both cases the data controller needs to ensure that this is in the contract.

The Agile and the Continuous: Database Drift ... Neat film title but something to avoid

Doctor Syntax Silver badge

Re: Crossing the Fence 2

Like Bill and David I've been on both sides including having a job that covered development and production. My one question of those who need to make frequent changes to the database is "Why?".

Once a database, or at least a line of business database, in in production it's holding data that's practically and legally significant to the business; the work the database does is paying your wages. Making changes has costs both in terms of risks and performance, the latter possibly involving downtime. In code your can patch and re-release. If you damage the database you may not be able to recover lost data and may not have the information to reconstruct what's missing if you have to revert to a backup.

As a developer you really should have a good understanding of the data so that by the time the system goes into production the schema should provide a good representation of the real world. If you are making frequent schema changes you need to stop, review and put the database into the shape it should have been in the first place. If there are frequent changes of requirement of kinds you really can't anticipate (experience comes in useful here) then maybe you need to review your strategy.

Yay, you've won your Fitbit lawsuit, folks. But, lawyers, about those filet mignon expenses...

Doctor Syntax Silver badge

"I've always wanted to know the shysters took their cut out of the plaintiffs' hide instead of making the defendants pay the fees and costs."

As this and similar cases involve shareholders suing the company they own it really doesn't matter. They can pay as plaintiffs, they can pay as defendants, it's still their money.

Brexit has shafted the UK's space sector, lord warns science minister

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Re: Hmmm..

"a few opportunities"

Even insuperable opportunities.

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Re: Cue Boris Johnson....

"parallel universes"

I think you've just explained BoJo.

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"If you don't they'll start to charge your UK bank account."

Can anyone spot the built-in assumption?

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Re: Don't Panic!

More likely to be per aspera ad ardua

Bungling cops try to use dead chap's fingers to unlock his smartmobe

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"the two officers didn't think a warrant was required because there is no expectation of privacy after death"

It may or may not be required but it was up to them to know, not to think.

Capita reports pre-tax LOSS of £515m for 2017

Doctor Syntax Silver badge

"The Public sector partnerships business unit recorded a 4 per cent sales dip"

Is this a sign that the public sector is finally getting a clue?

'Your computer has a virus' cold call con artists on the rise – Microsoft

Doctor Syntax Silver badge

Re: Some people recommend getting pervy

That could go sooooo wrong.

Doctor Syntax Silver badge

Re: Need to stop worrying about fake calling number

Note to tin-foilers, I do say "opportunity" not "requirement".

I think we could safely assume it's an opportunity scammers won't take up. An opportunity for the callee to require it would be a different matter.

Doctor Syntax Silver badge

Re: Automated calls

"Your internet connection will be cut off in the next 24 to 48 hours. To proceed, please press button 1 on your phone"

Scope for a bit of testing there. What happens if a button not in the repertoire is pressed? Or the number entered via loop disconnect?

Doctor Syntax Silver badge

Re: Re "putting the phone down is almost always the right thing to do."

@ David Harper 1

Upvote for your wife's good work..

Doctor Syntax Silver badge

Re: "This is the technical department of Microsoft" says the caller

"They all get the same treatment of termination within 20s."

That's not very public spirited of you. If nothing else you could try "Just a moment. There's someone at the door. Can you hang on a moment while I go answer it." and put the phone aside until it starts whining.

Doctor Syntax Silver badge

"The problem with international calls is that, just as with the internet, the network that received the connection has no way to know if it can trust the network that originated it."

The phone network does, however, have the ability to label the call as international and to display a warning if it's then trying to spoof a number.

Doctor Syntax Silver badge

"For those who have been fortunate enough not to be subject to one"

Or unfortunate if you have the time and are looking for a bit of innocent amusement.

Sysadmin unplugged wrong server, ran away, hoped nobody noticed

Doctor Syntax Silver badge

Re: I frown gently at hiding boo-boos - honesty is better

"I can understand the intertwining"

It's how they breed. We all know that next time you look there are more cables than were there last time.

Rebuilding your software ops and looking for the right tool kit?

Doctor Syntax Silver badge

Interesting that this headline appears right next to that about TSB who seem to be doing just that and ...oops.

How much do AI gurus really get paid? And is NIPS such a great name for a conference?

Doctor Syntax Silver badge

Re: NIPPLES

"Has anyone else noticed that the entire industry is running their neural nets effectively as virtual machines?"

Yes. In fact anyone with a background in biology should notice it.

There is no perceived IT generation gap: Young people really are thick

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Re: Yo Dabbsy

"anyone over the age of 40 knows that is it a Railway Station not a train station."

You must be a southerner.

Doctor Syntax Silver badge

Re: Most people are not just thick.

"We then played chasing beads of mercury across the bench"

I'm sure a good few generations of school children have been denied that experience by elfin safety - despite it still being acceptable to stuff it into teeth.

Doctor Syntax Silver badge

"younger people, who have grown up with the ubiquitous use of computers and smartphones, and particularly the advent of Google and Wikipedia, make no effort to retain such things, as they can just go and look them up when needed"

What's "when needed"?

The allusions usually make a point succinctly because they carry all the cultural associations. So, yes, the younglings who don't retain those things can look them up if there's a need to understand the point that someone else made albeit at the cost of taking rather longer to understand what the point.

If the need is to make a point and they don't know such things they don't even know to look them up and therefore they lack the resources we oldsters have.

Doctor Syntax Silver badge

Re: Education is no longer designed to teach.

"This being El Reg someone will now write about how useful 12x12 can be for some obscure reason."

No, this being el Reg I'll write to point out how useful pre-decimal coinage was because it ensured you learned your 12 times table.

Doctor Syntax Silver badge

Re: Education is no longer designed to teach.

"To be a (eg) biology teacher, you need at least a degree in the subject, preferably a masters or PhD."

Perhaps I should point out the SWMBO taught biology and has a PhD - in that order and all a long time ago. As at the same time I worked briefly in a biological suppliers that went bust. Apparently I still owe her several pairs of dissecting scissors.

Doctor Syntax Silver badge

Re: Education is no longer designed to teach.

"That was all done and dusted at O-level."

Back when we had O-levels.

Doctor Syntax Silver badge

Re: Education is no longer designed to teach.

"She isn't being taught Biology.

She's being taught how to pass the Biology A level exam."

In my day being taught how to pass the Biology A level exam required being taught biology.

Doctor Syntax Silver badge

The modern more correct answer would be "samphire".

Thrift is more of a xerophyte and does well in coastal environments clear of the intertidal zone because they're often quite arid. Samphire really is a halophyte and you'll see it on salt-marsh.

CEO insisted his email was on server that had been offline for years

Doctor Syntax Silver badge

"bringing in leadership experience from other domains obviously has it's own strategic value"

In too many cases these days the leadership experience being brought in seems to be to cut all costs that give the business an ongoing future and cash in on the businesses reputation for as long as it lasts.

Doctor Syntax Silver badge

Re: Deleting emails

"Can you just confirm my understanding that ..... "

If your email is ignored it could be construed as not confirmed. Just say "My understanding is that.." and put the onus on them to reply if they disagree.

Doctor Syntax Silver badge

Re: Deleting emails

"But don't get me started on a rant questioning why MS-Outllook doesn't seem to include the Search index within the saved PST files."

Seamonkey email client (similar to Thunderbird). Just opened the 2009 archive, note the first title, search for one partial word on the complete account: that email and several other matches from other archived years found about as quickly as it took to put them up on screen.

Doctor Syntax Silver badge

Re: Deleting emails

"Now if I need something, I search my inbox - turns out that's quicker that remembering if I put an email from someone I met on my 2001 trip to Scotland in 'save', 'golf', or 'travel' and looking in each"

Archive complete years. Then you don't need to search your complete inbox, just 2001. Which reminds me, must archive 2014. And 15...

Doctor Syntax Silver badge

Re: Deleting emails

"using the Deleted folder as an archive."

If their reading ability is such as to not understand what "Deleted" means then they're probably not getting much value out of any of any of their email anyway.

Doctor Syntax Silver badge

Re: That sounds like the story of a madhouse

The actual 4 critical departments in this instance for day to day operation? Mfg Plants (who make the widgets for sale), Accounting, HR and IT.

HR day to day?

Doctor Syntax Silver badge

Re: That sounds like the story of a madhouse

"So what's IBM's excuse?"

No excuses needed. You've just overlooked the bullsh

Twenty years ago today: Windows 98 crashed live on stage with Bill Gates. Let's watch it again...

Doctor Syntax Silver badge

Re: Bill Gates

"There's nothing nasty about Bill Gates"

I'm not sure the neighbour from whom he bought QDOS would agree.

Doctor Syntax Silver badge

Re: Bill Gates

"Confused, was it an autobiography or not?"

These days it seems you don't have to write your own autobiography.

Doctor Syntax Silver badge

Re: Bill Gates

"A better metric would be to count how many times Steve Jobs has been in court as compared to Bill Gates. Gates faux geek persona was what let him for years, get away with murder."

Not wishing to take sides between either of them but the second item on that page is Apple suing Microsoft.

British Crackas With Attitude chief gets two years in the cooler for CIA spymaster hack

Doctor Syntax Silver badge

"Mostly not their own failings though"

In their position you'd think they'd go for services which were a bit better managed. Perhaps use providers with a VIP service with specially trained call handlers and the like.

Doctor Syntax Silver badge

"How do you explain the 2 year delay on your CV?"

Depending on who he's explaining it to it could be the high point of his CV.

"Clearly not a danger to anyone and most probably learned from his mistakes so what could he have done to piss off the authorities?"

We know what he's done to piss off the authorities. He's shown up a whole lot of very senior US officials as being completely crap at managing their own security and inconvenienced them into tightening up, possibly to the state they should have been in all the time. And not only that, he could do it while not even being bright enough to avoid being caught.

Facebook privacy audit by auditors finds everything is awesome!

Doctor Syntax Silver badge

Re: Quick Google search gives...

So everything's just fine.

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