Re: Who is to blaim for being taken by scammers?
"the victim DOES SOMETHING THEY HAVE BEEN TOLD NOT TO"
Banks, building societies, insurance companies etc. regularly send out phishing emails. Or at least emails that look like phishing emails.
- They don't come from the claimed sender's domain or if they do it's from a sub-domain that resolves to an address owned by someone else.
. The return address is noreplay@overweeningly_important_bank.co.uk so you can't reply to check.
- The emails themselves are stuffed with links that as untrustworthy as the sending domain.
Forwarding to their scam reporting address brings no response. Such emails even include those that purport to warn against phishing. The only way I can be reasonably sure they're genuine is that they're sent to an address set up specifically for that business but most people who only have a single email address can't take that precaution. My bank no longer get such emails through to me: I told them a few years ago that unless I got an explanation as to what they were going to do about the last such message I'd discontinue the address; they didn't so I did.
I've had a similar experience with phones and banks. When I had a business account I would periodically receive phone calls claiming to be from the bank and asking me to verify who I was by telling them about a recent transaction. I told them that they couldn't possibly be my bank as I'd previously made it clear to my real bank that I wouldn't accept such calls if they couldn't verify themselves first and I wouldn't even confirm whether or not they'd guessed the right bank. This was invariably followed up by a plaintive letter on the bank's headed paper asking me to contact them so they could sell me something see if their was anything they could do to help my business.
As long as banks etc. continue to do this they should be held fully responsible for any successful scam against their customers. It is, of course, their marketing departments who do this; marketing departments are apt to be the biggest threats to a business.