Re: re: Too bad they couldn't continue operating as normal with paper records,
Reverting to a manual paper process therefore means that staff are at absolute best capable of running at about 10% of normal capacity. Using an unfamiliar process that a good three quarters of the staff need training on probably means they are running about a third to half of the speed that is theoretically attainable, so real world you'd probably actually be down to about 3%-5% of normal productivity.
Then train them. Make it part of the business continuity plan.
Even if your in a low impact industry where IT has "only" doubled the productivity of all staff, your still looking at only being able to get one half of the jobs done.
So you have the choice of getting half the jobs done or no jobs done. Ever heard the saying "half a loaf is better than no bread"?