Re: Two day delivery?
"but Amazon have started claiming the lockers are "full" for smaller items"
It seems to be more complex than that. They won't deliver some sorts of products - for unclear and probably inconsistent reasons - to lockers. There may be a small print notice to this effect on the product listing but again I'm not sure it's consistent. But instead of telling you this explicitly when you try to assign it to a locker you get the "full" garbage.
Amazon seems to have become a distinctly curate's egg business.
Their store S/W is full of the above type of junk.
- Search was bad and has got worse. Results are padded with stuff that doesn't get anywhere near to matching search terms.
- I've seen tracking that showed a non-delivered product go into a warehouse and no further, there seems to have been no warning that something was wrong when it didn't get picked for despatch.
- I've had stuff shown as out for delivery to locker and then, for whatever reason, failed to be delivered. At that point they then fail to realise they need to despatch another PDQ or even realise that something;s wrong. When queried they'll tell you what they're doing to try to find the original. I've even had them report that it was found in a warehouse in another country. And they take the non-delivery as a return authorisation because that's the only way they can order a replacement so a courier then turns up to collect the undelivered item.
- The repeated attempts to flog Prime are beyond annoying.
Frankly I don't even care whether they use Oracle or their own database engine. I just wish the management of their logistics S/W was handed to somebody prepared to say "I don't care if it's running the biggest sales operation on the planet it's still not good enough.". Or maybe their logistics management would take that attitude and demand better.
OTOH I've found their Basics stuff to be OK. E.g. once well-respected British electrical goods company sold to asset-stripper who treat it simply as a brand; electric hot water jug has short-lived spring in the lid latch which fails in months. Like the asset stripper Amazon presumably get their equivalent made by some Chinese factory nobody in the West has heard of but theirs just works and keeps on just working.