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* Posts by Doctor Syntax

42530 publicly visible posts • joined 16 Jun 2014

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Marriott's got 99 million problems and the ICO's one: Starwood hack mega-fine looms over

Doctor Syntax Silver badge

Re: Collateral damage in the Cyberwar

"it is supposed to fall on its sword for being the victim?"

You have a bank account containing a thousand of your local currency units. The bank is robbed and can no longer return your deposit. But I take it you don't care because it was the bank that was robbed, not you.

Doctor Syntax Silver badge

Re: A bit of honesty

The routes are there anyway as there seems to be no dispute it happened. A better attitude might actually lessen the potential for punitive damages.

Doctor Syntax Silver badge

The fines are based on several criteria according to the GDPR and ICO policy. Firstly the GDPR lays out maximum fines. Secondly the ICO makes a decision based not only on the nature of the event but also on the approach of the offender. A non-cooperative business is going to see much bigger fines. It appears that Marriott were cooperative but their self-serving statement and intention to challenge the fine leads me to think that top management have not learned their lesson and the fine should be bigger and if I were a potential customer I'd maybe look elsewhere.

Doctor Syntax Silver badge

Re: Just the cost of doing business

"I fail to understand how the ICO can properly punish a USA corporation for failing to protect the data of (for example) USA citizens stored in the USA"

It can't. As far as the ICO or any EU regulator is concerned it can lose millions of US citizens' data every day of the week providing none of them are EU residents. That's the criterion: EU residence.

Doctor Syntax Silver badge

Re: Just the cost of doing business

"As an EU based company they're nailed for not looking after EU citizens data"

The fact that they're an EU company doesn't affect the issue although it would make non-payment a bit easier to deal with. Nor does their being multiple entities which don't, in this case, firewall legal

liabilities. The salient fact is that EU residents' data was involved.

Doctor Syntax Silver badge

Re: A bit of honesty

"I think they have been contrite."

Not when they propose challenging the decision.

Doctor Syntax Silver badge

A bit of honesty

We take the privacy and security of guest information very seriously and continue to work hard to meet the standard of excellence that our guests expect from Marriott clearly we failed so we think the punishment is appropriate.

Wouldn't that actually be more encouraging to potential customers than the transparently untrue garbage? Contrition is more convincing than bluster.

Internet imbeciles, aka British ISP lobbyists, backtrack on dubbing Mozilla a villain for DNS-over-HTTPS support

Doctor Syntax Silver badge

"The government *could* pass a law, but would rather not"

The government could pass all sorts of laws. It could pass a law to abolish gravity, for instance. Only the laws rooted in reality will actually work. That was the point of Cnut's demonstration about a millennium ago.

Doctor Syntax Silver badge

Re: Dear Police

"We as a society just need to have that conversation and decide where we want the balance to be"

We had that conversation several centuries ago and came up with a good answer, the presumption of innocence. The conversation that's needed now is about why it's being ignored so often.

Take the bus... to get some new cables: Raspberry Pi 4s are a bit picky about USB-Cs

Doctor Syntax Silver badge

Re: Let me get this straight

"wasn't good enough just because you usually had to try twice to plug it in"

Not just that. Having got it plugged in you found it had the wrong micro-connector on the other end. So did all the others within sight. When you found the right cable you then found it didn't work anyway. It was a faulty cable.

Doctor Syntax Silver badge

Re: USB-C

"did midi teach us nothing?"

MIDI? What about RS232? And no doubt others before that.

Where's my null modem?

Who cares about a Soyuz launch or a Vega delay when there's space gin to be had?

Doctor Syntax Silver badge

"If wind is your thing"

Does gin have that effect?

I don't know but it's been said, Amphenol plugs are made with lead

Doctor Syntax Silver badge

Re: "The router went dark"

Whoosh.

Doctor Syntax Silver badge

Re: keeping swappable spares in stock might make sense

"Downtime is now absolutely killing and guaranteed to be 4 times as long, but since the beancounters originally calculated you don't need spares, you can't have spares."

You then point out the revised cost/risk situation and that the only way to mitigate this is to replace the equipment now, before it fails and this time why not buy the spares.

Doctor Syntax Silver badge

Re: "The router went dark"

"Likewise, when I used Murphy in Yorkshire way back when I got odd looks"

Maybe they were just giving you odd looks on principle.

Over here we also use Murphy to trap unwary seekers after umbrage. A comment such as "Murphy have dug up the road again" is apt to flush out those who take umbrage on behalf of Irish labourers. Then we can point out that the Murphy Group are well known public infrastructure contractors.

Doctor Syntax Silver badge

Re: "The router went dark"

It has.

Doctor Syntax Silver badge

Re: keeping swappable spares in stock might make sense

"These are the costs that drive my manager batty."

If he wants to he can always economise by not backing up data.

Doctor Syntax Silver badge

Re: So why did it have a dead power supply?

"Maybe they need three power supplies to handle such a scenario!"

Or four when for when two have been left unswapped. There's no end to the penny-wise scrimping of bean-counters when it comes to postponing essential servicing.

Doctor Syntax Silver badge

Re: "The router went dark"

"If you're British, substitute Sod or Finagle for Murphy."

Murphy is alive and well and living in Britain. But Finagle? I thought he was one of yours.

Microsoft middlemen rebel against removal of free software licences

Doctor Syntax Silver badge

Re: Subsidised & free MS Licenses?

Of course there's pain involved. I always found Windows painful the more you looked below the surface.

Doctor Syntax Silver badge

Re: Breathes a sigh of relief

"Have nearly 3TB in Onedrive. I guess that goes too."

You've got a copy or two elsewhere haven't you? Haven't you?

Guy is booted out of IT amid outsourcing, wipes databases, deletes emails... goes straight to jail for two-plus years

Doctor Syntax Silver badge

"During the meeting with Polequaptewa, Blue Stone executives asked that Polequaptewa 'turn over' all of the data needed to hand the IT, web design and marketing over to the third party external companies,"

I'd have thought he could have done a fair amount of damage quite legally by just resigning on the spot depending on how well - or not - it was all documented. It'd probably have cost them a packet just to have the outsourcers get up to speed.

Doctor Syntax Silver badge

"The company says it spent about 10 hours restoring as much data as possible, at a cost of about $50,000."

$5,000 an hour? Was the CEO doing it himself?

Yorkshire bloke's Jolly Roger flag given the heave-ho after council receives one complaint

Doctor Syntax Silver badge

An ensign:

"a junior rank of a commissioned officer in the armed forces of some countries, normally in the infantry or navy."

Are you sure you're allowed to string them up on a pole?

Not all heroes wear capes: Contractor grills DXC globo veep on pay rises, offshoring, and cuts to healthcare help

Doctor Syntax Silver badge

Breach of contract?

Doctor Syntax Silver badge

Entire TUPE-ed development team applied for VR, refused as "protected for 6 months".

At a guess only some of them will get VR as they'll need to leave a skeleton crew in place. If the VR isn't that good anyway the entire development team handing in their notice might have been a better ploy.

Doctor Syntax Silver badge

There is an alternative if the client's on-side. Have them make it clear their contract is dependent on her. Then she hands in her notice and starts negotiating. Insist on the new pay rise being backdated a couple of years. Collect the back pay. Then quit anyway.

Doctor Syntax Silver badge

Re: "the workforce doesn't carry the hopes and dreams of shareholders on their back"

"Quarterly reports are THE performance metric."

A clear case of the application of Goodhart's law. Make soemthing a target and it becomes a poor indicator of how well the system performs.

Doctor Syntax Silver badge

"It is the shareholders that are the focus of this"

More to the point it's the short term share price. Or maybe the medium term because it seems you can circle the drain for a good while before you go down it.

Doctor Syntax Silver badge

Re: "the workforce doesn't carry the hopes and dreams of shareholders on their back"

Spot on, Pascal. If you hadn't said it I would have. It's a stupid statement that indicates his lack of grasp on reality just as much as the mention of magic.

Doctor Syntax Silver badge

"We make magic happen"

It isn't magic.

Another mangler who either doesn't know any better about the business he's in or doesn't know any better about insulting his audience's intelligence.

Years late to the SMB1-killing party, Samba finally dumps the unsafe file-sharing protocol version by default

Doctor Syntax Silver badge

Re: I think the situation can be far worse than that

Automation for industrial production requires a different mind-set from office applications. People in the early days of the personal computer had that mind-set because they were the sort of people who tinkered with stuff and a soldering iron was as much part of their lives as a keyboard.

Then the personal computer became the PC that approach became a minority interest and as MicroSoft became Microsoft they had no time for those who were their customers in the early days - the new market was much bigger. That mind-set has been lost.

Doctor Syntax Silver badge

Re: And good riddance!

Already happened and it isn't actually a good thing on a home system. I have stuff on an ancient NAS that suddenly disappeared when I upgraded Devuan. I realised it was the new Samba client version. The quick workaround? FTP of all things.

UK privacy watchdog threatens British Airways with 747-sized fine for massive personal data blurt

Doctor Syntax Silver badge

Re: Great solution

"Blocking scripts, while interesting and useful in some cases, is not a workable solution."

It is for those who use it.

Doctor Syntax Silver badge

Re: Wait and see.

"To date my invoice to BA for £350 + VAT remains unpaid."

Add interest and then go to the small claims court. If they still don't pay having a bailiff distrain a 747 should be interesting and get their attention.

Doctor Syntax Silver badge

Re: Wait and see.

"if you're not paying them someone else must be"

In this particular case the someone else was BA. The data was just a bonus.

Doctor Syntax Silver badge

Re: Great solution

Therein lies a problem. If a sufficient number were knowledgeable enough to use blockers there's be a sort of herd immunity in that the site owners would have to make a choice between tightening up or losing custom.

Doctor Syntax Silver badge

Re: Scripts are often used to support marketing and data tracking functions

I'd like to think they'll also evaluate their policies re opt-in/opt-out.

E.g. this morning I tried to phone Hotpoint spares. Their pre-recorded rigmarole was that we might spamyou with post or phone unless you opt-out. That's a breach of GDPR right there. I didn't get as far as opting out, however; I gave up on their appalling ACD.

Doctor Syntax Silver badge

Re: What goes around comes around....

"Is it me or does that note read like the outgoing head of Group IT was an Airline Ops guy, not an IT guy?"

Should it surprise anyone? It's the management attitude that a good manager doesn't need to know anything about what they're managing. That's why we get to call them manglement.

Doctor Syntax Silver badge

Re: GDPR-exit

Several factors to consider here.

Firstly< offences committed after GDPR applied up until 31st Oct will presumably have to be dealt with under GDPR, just as offences committed pre-GDPR but dealt with after GDPR applied were fined under the old regulations.

Secondly, if HMG wants to avoid problems for businesses which need to process data of EU residents then they'll need to achieve equivalence which means keeping GDPR-equivalent regulation in place. Whether such sanity will prevail is anybody's guess.

Thirdly, the current DPA implements GDPR so if the numpty in residence, whoever he may be, doesn't like that he'll have to replace it or repeal it.

Fourthly, post-Brexit, I presume any fines won't be shared with other EU countries so they may be less to take into account of fines which an EU regulator might apply. Alternatively the maximum sum of EU & UK fines could be 8%. That should make boards think.

Doctor Syntax Silver badge

"BA and the other regulators now have 28 days to make representations to reduce the fine."

Why would the other regulators want to reduce it?

On the wider issue I can imagine a few penny-pinching manglements and boards having this report thrust in their faces by their underlings this morning.

BOFH: On a sunny day like this one, the concrete dries so much more quickly

Doctor Syntax Silver badge

"a shallow grave is just laziness."

Real laziness is burying the body in a rubbish dump. That way people come along with more rubbish and bury it deeper for you.

Doctor Syntax Silver badge

Re: Ugh, this is all so familiar.

"that powder you strongly suspect to be bits of ground-up teeth"

But probably dental stone, plaster of Paris which sets particularly hard. I used to visit a dental supplier in Belfast to get supplies of it which we issued to Scenes of Crime Officers.*

Eventually it transmogrified into a combined dental supplier and video hire shop, VHS being a new thing. I asked the owner which was the more profitable line. He didn't actually say but it turned out he wasn't happy about the amount of cash he had to tie up in stock for the video side.

*Handy tip for mixing small amounts of plaster: if you store it in plastic bags just add water to the bag and mix it by palpating the bag (oooh-er Missus!). We issued it in one pound bags with the instruction to add a pint of water per bag. You could practically guarantee an empty beer bottle near any crome scene to act as a measure.

I see the building industry caught up a few decades later with bags of ready-mix mortar with hose attachments. What a pity I never patented the idea.

DoH! Secure DNS doesn't make us a villain, Mozilla tells UK broadband providers

Doctor Syntax Silver badge

Re: Cognitive Conflict

From what the report says their problem is wth Mozilla making it more difficult for them to do what HMG is telling them to do. Perhaps they think that having a go at the govt. directly is a bit too risky. Having a go at an EU directive is more likely to win them brownie points with either of the current contenders or with Corbyn should the worst come to the worst.

Doctor Syntax Silver badge

"But some organizations worry improved privacy will protect lawbreakers."

A good test in these moral quandaries is this: "Is it based on the presumption of innocence?".

King's College London breached GDPR by sharing list of activist students with cops

Doctor Syntax Silver badge

Re: Access Control Systems

Sadly they have longer form than that. The mention of a south London site prompted me to do a bit of checking. The buildings that held my old department have gone which I knew about. So, it appears, has the building that replaced them and so has the department, in fact a whole bunch of science departments. Even my old hall of residence. All the property seems to have been sold out to developers.

Bastards!

Doctor Syntax Silver badge

Re: Norman?

His father had a few novel ideas too. One was to stiff customary tenants of manors in royal hands for many years' worth of rent to confirm their tenancies. The manorial records were seized and gone through with a fine tooth comb and if there were any departures from what the auditors considered to be customary rents the tenants were accused of fraud.

My area was one that suffered. It's not surprising that it came out solidly for Parliament when his son had a bit of trouble.

Doctor Syntax Silver badge

Re: "It's the sort of role you have to be prepared for from birth"

"Wrong century. Richard III died in battle at the end of the 15th century."

And later still George II was the last king to lead an army in battle (Dettingen, 1743).

Firm fat-fingered G Suite and deleted its data, so it escalated its support ticket to a lawsuit

Doctor Syntax Silver badge

Re: Bit of a long story from a land far away, but...

"The IT manager got the old 'choose the sword or get the bullet'"

Did he have an audit trail of the "no, you can't have it" correspondence? If so it should have been a silver bullet - or even golden.

UK competition bods to stick probe into worrying lack of said competition in online advertising

Doctor Syntax Silver badge

Enlarge the market?

Just what we need. More advertising.

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