Re: Shock collars?
(I'm the CTO in question. Normally, I could/would resist being trolled, but given that this constitutes special circumstances, I feel it's appropriate to clarify a few things.)
First, I was clearly not referring to our own staff as dolphins, but rather that meting out punishment rarely changes behavior. I can assure you that no one internally took this the wrong way.
Second, as for me being a "clueless accounting oik": to the contrary, I have dedicated my entire career to the understanding and improvement of software operating production systems. Having spent a ton of time on production systems, I have also made by far share of mistakes -- and (like every human who has done something important that requires precision) have had plenty of near-misses that I only found when I double- or triple-checked my own work. So not only do I not think it's easy, I know it isn't.
Finally: I hate golf.