Yes some users are beyond help but if you oversimplify something that has a lot of variables I can guarantee you that you will pull all of your hair out before you are done with them. This is especially true when you dont have the luxury of SEEING what they see and knowing what they have done to get there. The 'do stuff' button won't have just one possible result, it will have many times more possible results than a series of buttons in sequence. At least you know where things are going if you know the sequence that was chosen. I understand the 'do stuff button' recommendation was meant to be facetious, but still..
Biting the hand that feeds IT
