Virgin Net's email is also down...
Are these things connected, I ask?
Posts by yaxxbarl
3 publicly visible posts • joined 17 Apr 2014
BT broadband is down: Former state monopoly goes TITSUP UK-wide
For fsck's SAKKE: GCHQ-built phone voice encryption has massive backdoor – researcher
Virgin Media so, so sorry for turning spam fire-hose on its punters
Thursday 17th April 2014 13:32 GMT
It was annoying but occasionally entertaining when some of the emails started sending up some of the more irate correspondents - my favourite was "I'm so annoyed I'm going to write a letter to the Daily Mail and blame the immigrants!" but I digress....
The advice not to reply in the first place was the best as that way one's email would not be revealed. The original email did not list the email addresses of everyone affected, rather it was one email address that corresponded to a distribution list held elsewhere.
The problem was, though, was that you would only realise this was the best course of action after quite a few other people had already sent their emails from their own email addresses, compromising them in the process. Virgin should have some sort of means of handling the inevitable customer feedback from such an email without this feedback being squirted out to everyone on the distribution list.
I imagine that after this, such measures will be in place in future!
Biting the hand that feeds IT
