* Posts by J. Cook

2244 publicly visible posts • joined 16 Jul 2007

Techie went home rather than fix mistake that caused a massive meltdown

J. Cook Silver badge
Flame

Re: Honestly

It's a cooler day here in Hell, Arizona, US- the high temp is predicted to be 99 degrees F (~37 degrees C). Last week we averaged the 110 F range (which made a lot of people here say the F word...)

Techie traveled 4 hours to fix software that worked perfectly until a new hire used it

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Coffee/keyboard

Re: I touch it and it breaks!

:: awards you One Internet Point ::

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Pint

Re: I touch it and it breaks!

When I built my new workstation, one of the applications I was trying out for controlling the many ARGB lights inside the chassis used a static window size of 1024 x 1080, which is larger than the monitor I have on my test bench (1280x1024); Made for moving around in the app *quite* annnoying.

(I ultimately ended up controlling the fans using a dedicated microcontroller, because nothing in the PC chassis market was able to do what I wanted it to do.)

Fixed dialog and application window sizes are NOT best practice for ANY platform, period.

VMware and Siemens spar over where to stage software licence showdown

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Pirate

Re: Still using VMWare and Oracle and Unity...

More or less correct.

I've been tasked with finding alternatives to vmware in our environment, and of the three viable choices we have (Hyper-V, ProxMox, and Nutanix AHV), the first one might end up being the one we go to, even though it's the least desireable choice- The UI and UX for Proxmox is not exactly friendly to someone unfamiliar with Linux, especially on the configuration side, and migrating machines over will be... interesting. (And not in a good way.)

I'm stalled out with testing AHV, because the community edition of the install ISO up and chose the wrong damn network interfaces instead of what VMware and ProxMox does and ask the user at the keyboard what network interface to configure during the process, so I have to dig up a script post-install to fix that in order for me to finish configuring the damn thing to begin with.

Nutanix would also us rather buy their hardware instead of the validated hardware we already own, so it'd be more of a forklift upgrade costing more than the support contract that VMware quoted us back in March. (And we'd also have to buy additional hardware for what we have anyway, because AHV doesn't like using things like external storage appliances, even if they are on a dedicated SAN.

While there's a probable migration path from VMware to Hyper-V, it's going to involve down time (much like ProxMox's migration process) and adding in the instability of Windows Servers as a Hypervisor, which frankly scares me.

User demanded a ‘wireless’ computer and was outraged when its battery died

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Re: Phone down

Had to do something similar with a laptop- we had purchased the 'accidental damage' coverage for the unit at the place I was at, and in this instance, the machine had soda dumped into it.

I put a note in with the machine (after pulling the hard drive with had HIPAA-level data on it) that the drive was not supplied for that reason, and outside the scope of the repair. The company was also informed of that when I set up the repair order.

It got repaired and returned, and it sprang to life just fine after I reinstalled the drive on it.

BOFH: Rerouting responsibility via firewall configs

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Re: The BOFH is slipping

Yeah, but that requires actually doing the work, and it's a waste of an otherwise productive weekend, even at those inflated rates.

US Navy backs right to repair after $13B carrier crew left half-fed by contractor-locked ovens

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Joke

Re: Are those ovens standard commercial ovens?

That's why they are called "mess" halls... /sarcasm

J. Cook Silver badge

Re: What the heck are they supposed to do in an extended wartime situation?

I worked with a guy for a while who we hired from a PMC (Private Military Contractor, aka mercenary / "Private Security" company) who did their IT.

He ultimately quite and went back, because if someone was yelling at him (or flinging lead at speed) he could shoot back.

(One of the many people we had who joined and left because of the toxic boss we had...)

J. Cook Silver badge

Re: What idiot signed a contract that forbids maintenance on basic tools?

... and then goes to work for the contractor after they get out of public service, or into the lobbying industry for the same reasons. /snark

Field support chap got married – which took down a mainframe

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Re: VAX field service engineers

... or lathes, for that matter.

seeing a bodie bent in ways it was never intended to does something to the deep paths of one's brain. (and possibly bringing up the contents of the stomach, too.)

How Amazon red-teamed Alexa+ to keep your kids from ordering 50 pizzas

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Re: Yeah but...

Yeah, someone tried that with me as well, but I had already changed the wake word on it.

Personally, I'm going to be ditching the things here shortly because of the changes to the T&Cs for things, especially now that the madlads at Home Assistant have cooked up a voice assistant that works entirely on-prem, provided a sufficiently powerful box to run it on...

Your graphics card's so fat, it's got its own gravity alert

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Shame cases no longer have a front side groove for cards to seat in. I ended up designing and printing a brace to combat the card droop in my case. (it's a little odd because it sits in a stand that holds it at an angle.)

BOFH: The Prints of Darkness pays a visit

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Re: Sheer genius!!

Oh, a light show with the smoke and flames! :D

The LittleGP-30: A tiny recreation of a very big deal from the 1950s

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Coat

Re: GP

But if you curse at it, does it issue you tickets in leiu of toilet paper or the three seashell method?

mines the one with the "Demolition Man" movie logo on the back.

Crimelords at Hunters International tell lackeys ransomware too 'risky'

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Coat

Re: Leak Soup

... perhaps some leak spin?

:: runs out the door before the rotten tomatos can be thrown ::

HP Inc settles printer toner lockout lawsuit with a promise to make firmware updates optional

J. Cook Silver badge
Boffin

I had, at one point in time, a Lexmark Optra S, which was a 12ppm beast of a machine in it's day. Except I never really used it, and on that printer, the OPC drum portion of the toner cartridge did eventually die on me from disuse.

The other reason I got rid of it was because the process for replacing the paper pickup/feed rollers required almost a full teardown of the damned thing, including pulling the main drive train out.

The HP laser printers (at least the medium to large business class models) were built for long service life- the pickup and feed rollers were super easy to replace, and you got a set of them with a maintenance kit, which was every 100,000 to 150,000 pages, depending on model.

The less said about the "L" series models, the better- those were pretty crap.

J. Cook Silver badge

Re: HP

Ah, the old Tektronix Phasers (as I used to know them before Xerox bought the technology) and their crayons.

Beautiful print quality, and once they were up to temp, you sent it a print job, and it would crank out full bleed color prints at a rate unheard of for that size and class of printer.

The downsides? a 20 minute warmup/cooldown period, and during the warmup phase, it ate a full set of crayons, which IIRC were not exactly cheap either. And the place smelled like someone had put a box of Crayolas into an oven as well. :D

Fond memories.

Fresh Wine-flavored version of Mono released

J. Cook Silver badge

Re: Web apps

Well, for a while there was a windows port of Safari, but Apple dropped it like a bad habit a number of years ago. :D

Glitchy taxi tech blew cover on steamy dispatch dalliance

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Re: Hilarious

... and also to cause the insurance company to deny the claim because it was coded wrong. /sarcasm

Still can't get to your Outlook mailbox? You aren't alone

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Alien

Re: Decades later, it hasn't changed.

Well, there's the whole momentum thing with Exchange, and that it's a reasonable mashup of calendering, email, and contact management in one single application / server. I'm not saying that it's good by any means, but finding a replacement that's not worse is... difficult.

My experience with dealing with Outlook and Exchange is part of the reason why I have grey hairs already. (and dealing with a support team that, at one point, was under the opinion that the RTM release of Office would work out of the box with an up to date version of Exchange without having to have a service pack and a minimum of three critical patches installed to make that connectivity work- this was a 9 month argument that was a major stressor.)

J. Cook Silver badge
Headmaster

Re: The difference that 2FA and MFA make to your services.

a long time ago at a different employer we ran into a problem where the dial up internet service we were using wouldn't let us cancel service without authorization from the person who had set up the service- said person had passed away unexpectedly, and their replacement was getting things sorted out. We had to get copies of the death certificate in order to cancel each account, or at least until one of the owners of the company contacted someone high up over at the ISP, who agreed to do a "one time" bulk cancellation for us. (There might have been involvement from lawyers, I can't remember.)

The replacement service was much more sensible.

Arrr! Can a sailor's marlinspike fix a busted backplane?

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Re: Nuns!

:: hands Doctor Syntax the steel ruler to dole out pun-ishment ::

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Coat

Re: Schoolboy error

That's something you have to get into the habit of.

Sonos CEO steps down after smart speaker app upgrade hit bum note

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Go

Re: $7,500 a month

I expect the OP was speaking from experience on that one... :D

They've only gone and made Doom run in a PDF file

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Joke

Re: How much ink?

They forgot to turn that option off in the print preferences. :: snicker ::

Shackleton's Endurance sets sail for polar peril in Lego

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Sadly, I cannot partake in this model- what little display space I have is taken up by the two lego models I have already (the D&D set and the "Majestic Tiger" model.

I really need to dig out that large tote filled with various bricks n peices, and maybe take a month (or two) amassing the containers to sort everything out proper-like.

The sweet Raspberry taste of success masks a missed opportunity

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Go

I will note that the RP2040 microcontrollers have a pretty solid spot on my desk: I have one running as a macropad, and another one running as an ARGB controller (or will once I get the custom PCBs I had fabricated delivered and built). None of the arduino's have the horsepower to run those tasks with the flexibility that these little critters have.

I also have a pair of Pis (a v3 and a v4) running Pi-hole on my network, something that they've been doing for a few years, and frankly, I need to build a fresh new image of both of them as they are passively outdated, OS wise. Sure, I could have picked up a couple cheap USFF boxes, installed linux on them along with Pi-hole, but then there's moving parts (mostly cooling fans) and they drink FAR more power than what I currently have.

I have a third Pi4 that was running OctoPi for the older 3d printer, which is taking a break until I get more bench space cleared for it, and a fourth that has been a test bed for a voice-assistant thing I've been wanting to cobble together.

$800 'AI' robot for kids bites the dust along with its maker

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Pirate

Re: It happened to the McLaren F1 fuel injection first.

As always, there's an XKCD for that:

https://xkcd.com/488/

No, I can't help – you called the wrong helpdesk, in the wrong place, for the wrong platform

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Re: Also lunch time

I partially fixed that by blocking out my lunch time on my work calendar.

I say partially, because I have cow-orkers who don't bother looking at the busy/free times when they set up the calls...

J. Cook Silver badge

Re: Someone else's number

Had a similar problem; people would call my extension asking for someone who wasn't there, and then refusing to call the correct number i gave them.

that stopped cold after I said "Look, I've given you the CORRECT number to call for this matter, and I've asked you multiple time to remove this one? If you continue, I will consider this harrassment, and forward it all to our legal department."

never got another call from them after that.

J. Cook Silver badge

Re: Warren's big mistake

And that's the exact reason why [RedactedCo]'s policy is "if you need a mobile device, we will provide one for you" and we do NOT like having personal owned devices connected, because we don't control the device.

Wubuntu: The lovechild of Windows and Linux nobody asked for

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Alert

Hey, at least Vista was partially usable.

But still; cleanse it with fire.

J. Cook Silver badge
Flame

Re: Full Metal Panic: Wubuntu

... That's more than enough to make me run away screaming.

(for the kids that never heard of it- Windows ME took all the bad things about the windows 98/ 98se codebase, tried to put the UI from windows 2000 over it, and failed miserably enough that OEMs either kept windows 98 SE or went directly to windows 2000, which was based on the NT codebase and what we are using descendants of.)

BOFH: The devil's in the contract details

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Re: Checking the boxes

Negative, although I do have pyromantic tendencies. :D

I am certainly a friend of Dorothy, though.

Microsoft says premature patch could make Windows Recall forget how to work

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Joke

Or, as Microsoft calls them, customers. /rimshot

Outlook is poor for those still on Windows Mail, Calendar, People apps by end of year

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Boffin

Re: As noted

*cracks knuckles*

Thunderbird is my primary mail archive- I have it configured to copy down my messages to local storage, and have done so for the past.... decade or so. My profile is ~ 16 GB, which makes moving it between machine an interesting affair. :)

The bulk of the archive is in a separate profile folder, and once or twice a year, I spend the hour or so trimming the fat out of the mailbox and moving messages to that archive. it's not fast, but it's solid, and that's what I'm after. Now if search function had a better UI, I'd be super happy with it, but I can't complain about the price at least. :) (that, and It's Not Outlook. :D )

J. Cook Silver badge

Re: Thunderbird search

Indeed; my searches are generally "from X" or words in the subject line, and it fails pretty miserably on it.

Corporate Outlook (The O365 client specifically) is not much better. Older versions used the search indexer built into Windows, which meant that if you had email cached locally AND the indexer had run through it AND the moon was in the 7th house, then it MIGHT work. /snark

But if you are using Exchange Online and running in non-cached mode? Good luck and god speed.

J. Cook Silver badge

I'm going to go out on a limb and say that the prompt for the "try the new outlook" in the actual Outlook application is referring to the O365 client if you are still using anything between Office 2010 and office 2019.

$373M ASML chipmaker shrinks to $228 – but it's made of Lego

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Re: Sold out?

And apparently, the store requires you to be an ASML employee. T.T

Cheaper prices than Cisco's swag store, though, I'll give you that much. :)

Microsoft breaks timezones in Settings and calls on an unlikely ally for help

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Boffin

Personally, I ended up spawning a command line (well, Admin powershell) window and using the time-honored "date" and "time" commands to make the adjustments I needed to make on the win11 machine I've built.

That hardware will be more reliable if you stop stabbing it all day

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Go

Re: Common-Sense Failure

Indeed- it's so rare it's almost a superpower.

Sysadmin shock as Windows Server 2025 installs itself after update labeling error

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Boffin

Re: Wait...

It's the same code base, and that's been the case since windows XP.

Nolanverse Batmobile leaps barrier between film and reality – but it'll cost you

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Yeah. And as it turns out, there's a few different models and scaled versions of it, and the prices are reasonable. (I don't need anymore toys, though... :D )

J. Cook Silver badge
Go

Well, if the penalty is a fine, then that's just a line item on the operating costs for the thing, or just drawn from petty cash. /sarcasm.

On a more serious note, I wonder if there's a scaled down R/C version that's priced more down to earth for us mere mortals...

Reddit CEO thanks AI for helping the site finally turn a profit

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Trollface

nonono, it's "user created content", and that's OK because the T&Cs say so! /sarcasm

I hung around there for... a couple months, and quit cold turkey because it was a time sink for me, and added negative value to my life.

Linux admin asked savvy scientist for IT help and the boffin blew it

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Boffin

We don't like them for a reason...

We don't like them because the passthrough side that's open can get stuff in them, which corrodes the strands inside the cable, or can cause shorts and other issues.

I also don't like the 'combo' crimpers- I vastly prefer my ratcheting crimp frame and it's dies.

Windows 11 24H2 hoards 8.63 GB of junk you can't delete

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Oh, then there's that one folder (WinSXS) under the windows directory which, on older installs that have gotten regular patches, grows to become the largest space consumer, because the update subsystem kept a copy of EVERYTHING it updated over 'for compatibility reasons'.

And purging it ether got denied due to unbreakable permissions, or if you did managed to nuke it you either broke your installation, or some random app that needed a specific, special version of a DLL and wouldn't work with a newer version for reasons.

After we fix that, how about we also accidentally break something important?

J. Cook Silver badge

Re: The Rules

Both of these.

I specified quarter turn ball valves when I had my house replumbed, because the area I live in has exceptionally hard water that will freeze out the standard gate valves without fail after two years.

And yes, I don't do my own plumbing anymore; I'll pay for someone to come by and bring the store with them (aka their truck.)

J. Cook Silver badge
Boffin

The best way to describe fiber connectors::

.. is a mnemonic:

SC = Square Click

LC = Little Click (Smaller version of the Square Click)

ST = Stab, Twist (Bayonet connector)

FC = Finger Cramp (from the screw part of the ferrule)

MT = Mighty Tiny. (those were the ones designed to stuff a duplex patch into the same space as an RJ-45 keystone)

The only one's I've not encountered have been the MT connectors.

If Dell's Qualcomm-powered Copilot+ PC is typical of the genre, other PCs are toast

J. Cook Silver badge

Re: Can I just have a normal Latitude?

Or (in the case of the GMC Hummer EV) something that looks down to earth but still has a price somewhere in low earth orbit.

my next vehicle is going to be a used car from the 80's or early 90's in good cosmetic shape (or at least that can be restored to good cosmetic shape) with the old ICE drivetrain ripped out and electric retrofitted into it.