Oh poor you...
Jesus Christ, If I wanted to hear whining like this I would listen to some of my colleagues.
"I'm just the little guy. Who is going to stick up for me?"
Wah wah wah.
If you are not too busy feeling sorry for yourself take a look online for a few details about google. They have 12k+ employees and they are a multi billion dollar corp. When companies get to that size you no longer get to have the luxury of dealing with people who use common sense. There are procedures to follow, escalation processes and the kind of brief training curriculum that results in the "I can't do that sir... the computer says no " kind of service.
This rant was about a sharp as a rubber ball and tantrums make for poor reading. Go log in to this free, beta service and clear a few things out.
j