Best start to my weekend Mr D.
Having suffered the same shit for years, I am surprised that nobody has seen fit to tackle this.
I have never used Amazon or Twitter but have seen the same with other entities.
I had a dispute with British Gas over an overestimated bill for a rental property ( in the thousands ) so called them up. Got no sensible advice after 1.5 hrs of 'your call is imporant to us.. followed by a non native English speaker which took ages to understand the issue.) Not having a pop at foreigners here - I speak 2 languages fluently, get by pretty well in another two and can understand quite a lot in another 3 or 4 languages so not one of these people that thinks the world should only speak in English.)
It was not resolved but they kept sending emails asking me for feedback, which I ignored at least twice. In the end I responded, politely but accuately berating them for being so fucking incompetent. I have not heard a word since. No follow up emails, no calls. Fucking idiocy. I assume that email will be removed from their metric in case it messes up their happiness rating or whatever..
On the small number of times I have bought thinbs for a house refurbishment and reluctantly given my address as I needed the bloody stuff delivered, I get mail shots at least once a month. I bought £3000 of blinds for my house and every 2 weeks they post me a big envelope full of marketing shite for blinds. They don't sell anything else. Just blinds. Who is the twat in charge that thinks this is worth the expense of sending me a few pounds worth of glossy brochures every few weeks.
Anyway, have a drink on me. Hope France has nicer weather than us. I hope to get to the alps for fun and games, covid permitting, before long.