My subscription ended 3 months early!
Ny 5 TB subscription was supposed to end in February but at the beginning of November I was told that I had over filled my 15 GB in g drive. Of course, until I had bought another subscription, I could not contact Google drive support. I bought a 1-month subscription for two terabytes which covered what I had in there at the moment, and called them. Within several days they gave me back the cost for my five terabyte annual subscription for the previous year. I then went and purchased a new annual subscription. With that money for five terabytes. I must mostly use it for transferring large backup files from one NAS in the office to the off-site NAS - si I periodically need more space. The outage was more of an inconvenience and a head scratching experience then an emergency. Of course, Google said they had no idea what caused the failure in their subscription system.