Posts by Ben Benson 1

OK, so we paid a bill late, but did BT have to do this?

BT hosts most of its competitors in its buildings (don't start about selling sweets in a competitors shop) The connections are made by BT. Talk Talk customer service is worse than BT which is abysmall, there equipment is also the cheapest quality you can find and poorly installed (i'm not their contractor) but another operators. BT tends to be slow because time is taken to install with quality ( I work faster so earn more) BT's main interest is profit and presentation like all USA driven companies you as a customer are an inconvenience! Without BT subsities the competitors would have have to buy their own infrastructure and the cost would rise. BT treats staff, customers, competitors and contractors (me) with arrogance and disdain so until the attitude of all telcos change don't expect too much.