* Posts by planetzog

11 posts • joined 17 Sep 2013

New lows at Bose as firmware update woes infuriate soundbar bros

planetzog

Hahahahaha. How much? Hahahahaha. I have a Goodmans soundbar. Works a treat. £60 new. Hahahahagahahahahaha.

Tesla big cheese Elon Musk warns staffers to tighten their belts in bid to cut expenses (again)

planetzog

Re: I don't get it...

Try the Jaguar i-Pace. A better car in my view,

If at first or second you don't succeed, you may be Microsoft: Hold off installing re-released Windows Oct Update

planetzog

I have found the perfect OS for my desktop and laptop. It doesn't crash, it does what an OS should do, my computers are lightning fast, and I'm not plagued with endless hassle with updates, security issues, and bugs. It's called......... Windows 7.

HP Ink should cough up $1.5m for bricking printers using unofficial cartridges – lawsuit

planetzog

Don't get me started

Paid around £100 for an Epson printer. After a while, got a 'replace blue ink cartridge' message. But I'm only printing with black ink. Couldn't proceed without replacing the blue ink (and buying complete set of cartridges for £60). Took great delight in throwing the printer from a great height into a recycling skip. Bought an excellent HP printer for less than the cost of the Epson cartridges. FU Epson.

Automated payment machines do NOT work the same all over the world – as I found out

planetzog

Good until....

Also struggled with card payment at Italian pumps, so it was a pleasure to get attendant service on the Autostrada. I was impressed with the speed the nozzle was inserted in the tank and filling was started. By the time I was out of the hire car, filling was well underway. Afterwards, I realised that the bastard hadn't reset the pump and I was ripped off of £26. Well on the way south by then, but lesson learned.

Three Mobile, two alleged hackers, one big customer database heist

planetzog

Encryption? What encryption?

FFS. TalkTalk were bollocked for allowing hackers to access customer data "with ease". What's Three's excuse?

<Angry customer>

Vodafone rapped with RECORD £4.6m fine for failing customers

planetzog

I found Vodafone had the worst coverage. I took Orange to court, and won, because they took money from my account after I left and wouldn't pay it back. I suddenly lost reception with EE. They blamed foliage (it was winter) and a railway line (which had been there since 1897.) A manager eventually called to say they don't have to provide a service. I said I don't have to pay. Now with Three. Good mobile data and good coverage. Hope it stays that way.

TalkTalk attack: 'No legal obligation to encrypt customer bank details', says chief

planetzog

Re: What happened to

The Ark was built by amateurs. Titanic was built by professionals.

planetzog

It's not a legal requirement to look both ways before crossing the road, but it's stupid not to. So we're dealing with stupidity and arrogance, a dangerous mix that never ends well.

Want to escape? Not so fast sucker! We've lost your personal data but we still have you by the short and curlies. We might even lose your data again. Pay a penalty to leave? Pah! The ICO should step in now and direct TackyTalkTalk to allow users to leave their contracts early.

Trading Standards pokes Amazon over 'libellous' review

planetzog

Re: It actually MAY block them depending what callback service they're using

I'm a happy Truecall user because it gives control back to me - I decide who gets through to me. I can confirm that 'Press 5 or go away' works every time; the telepests don't bother to press 5, and those that need to get through, can.

OK, so we paid a bill late, but did BT have to do this?

planetzog

BT guilty of harassment and intimidation

Some contributors here seem to have missed the point. Mentioning their good experience with BT doesn't help The Register or those suffering from poor service. There's no balancing force in the universe, and those who experienced poor service are in no way heartened to hear about good experiences.

This is harassment and intimidation, and BT have broken a number of express or implicit terms of their contract. First of all, if not expressly stated in the contract, any court would support the rules of engagement between two entities (rather than an individual) where each party should address a specific department for billing enquiries, and not send a broadcast message to all users.

Next, by sending this message before monies are overdue, BT are not providing an unfetterd and uninterrupted service (that's within within their control).

If my power or water company provided an interrupted service when a bill was due, the regulator would take a dim view. If my landlord shouted a reminder about my bill through my letterbox for all tenants, visitors and neighbours to hear, I could take him to court for harassment.

In BT's favour, I cannot believe that this is corporate policy. There's a nerd somewhere in the basement who thought this would be a good idea because he could do it. However, because of the difficulties in engaging BT and finding the right (or any) warm bodies to deal with this, I'd go straight to Ofcom www.ofcom.org.uk They'll descend on BT like a ton of bricks.

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