Re: Why?
I agree with Simon, why the hell are you using BT!!! The line at my house took 3 months for them to set up, they couldn't get their billing right, sent me threatening letters on lines that didn't exist, refused to let me have a single point of contact even though it's a business line, and that's just the tip of the iceberg. Shocking support, shocking and inconsistent technical knowledge, overall i will never use BT again. AAISP and other ISP's are much more flexible and technically capable. It's not all about the promise of a fair broadband price, move to someone else! The screen take over is a poor business tactic - you can bet they will do it on people who have paid their bills, and whatsmore they won't apologise in writing if they get it wrong.
Biting the hand that feeds IT
