Re: plus ca change c'est la meme chose
The laughable thing about relying on a quality outcome from Apple is that you are doomed to be dissapointed.
The Genius Bar title applies to the person that thought of it not the people who staff it. The latter couldn't find their way out of a wet paper bag never mind repair an iphone that actually has an issue that isn't covered under warranty rather than the user having an issue (lack of sufficient braincells to operate the device).
This is personal bitter experience, not only did they NOT fix my iphone but in trying to replace the battery they broke the pin off the connector. This was after waiting for 45 mins and then watching some spotty faced knownothing repeat every step I'd already told them I had already done.
It took a local watch and smartphone repairer 10 mins to diagnose fault and fix that followed by finding the missing pin. 15 mins later phone was working again.