Re: So the trouble with taking back control
There never _was_ a law about banana curves. There still isn't a law about posting drivel without checking your facts ...
10 publicly visible posts • joined 3 Aug 2013
You missed out requirements and testing (Sigh. Again.): "Requirements written by semi-literates, never reviewed by people who know (because they're too busy fire-fighting), accepted by their bosses (who cannot read let alone think) and tested by staff who know they are messengers and will be shot if they tell the truth".
I used to work for CSC. I ran several off-shore test teams in CSC Noida, Chennai and Hyderabad. The Noida people were (and probably remain) excellent. They were all recruited by CSC directly however several years before the NHS fiasco.
CSC Hyderabad and CSC Chennai are however the relicts of Covansys and iSoft, two of Mike Laphen's less-clever purchases. (Laphen was the CEO they "let go" last year as the sacrificial lamb following the Ontario Teachers' settlement.) With honorable exceptions, the quality of testing of these two organisations was amateur and largely responsible for the NHS disaster. Noida supported other CSC accounts. SInce then CSC has bought up a (very good) testing company and hopes to do do better.
Conclusion: CSC has a mixed off-shore test management record. It may have turned things around.