Posts by Spogfrawn

Yes, HP will still sue you if you make cartridges for its inkjet printers

Brother every time

I've used HP at work - top notch but terrifyingly expensive to feed. For home I researched inkjets without chipped carts. That left me with Brother! Bought a Brother MFC465CN AIO machine about 4? yrs ago, used weekly but not daily, I have never bought a Brother branded cart, only ever using cheapo ones which are always <£10 for a set of CMYK, and usually includes a free 'K' too.

Printer has never given me any grief. Neighbour bought a later model after seeing mine, daughter got one for uni - all 3 still going strong

They cost a bit more than the usual HP/Epson/Lexmark/Canon loss-leader brands but well worth it! As someone else said photo quality is poor but you can easily use a snappysnaps or boots store or whatever for photos

OK, so we paid a bill late, but did BT have to do this?

mmm BT customer service

I had voice and BB from BT. I lost the BB connection when it rained heavily, every time, - the street cabinet floods in heavy rain and kills the BB, locals know it, BT engineers know it, everyone except helpdesk in India knows it. After a week of callbacks from helpdesk telling me to try various things while ignoring my explanation of exactly what was wrong they finally managed to call when I was out. SWMBO answered so they took advantage. It turned out their equipment wasn't at fault at all, oh no, nothing was wrong with the connection, the street cabinet wasn't flooded, the router was faultless - according to the technical support geniuses at BT my broadband was failing because the BIOS battery on my motherboard was flat! (it wasn't).

I rang them back explained one more time what was wrong and cancelled my service, went to Virgin cable. Goodbye BT. That felt so good

I would never go back voluntarily

Virgin Media blames scruffy students for HUGE drop in cable subscribers

they just won't be straight with you

They lose customers because it would kill them to be straight and honest with you up-front!

2 yrs ago I had VM for phone and BB, sky for tv. Decided to go all in one as money was tight, rang VM, explained I was dumping either them or Sky because of this and asked for their very best price for the tv/bb/tel package I wanted. Ditto for Sky. There were slight differences in the TV channels but otherwise identical packages. VM quoted £30pcm more than Sky. I explained this, said I preferred to stay with VM as my phone/BB had been rock solid, and high speed throughout. I emphasized that once I chose a provider I wasn't changing my mind. They refused to budge on price, absolutely, definitely no cheaper ever under any circumstances. I went to Sky. A week later they rang and said, oh no we can do much better on price and quoted £20 less this time. Too late, especially as I'd have taken that quote if they'd offered it the 1st time

At contract renewal time last November I got quotes again, Sky were higher than before but still £25 less than VM, on a 12 month contract, compared to VM's 18 months.

Still with Sky and their service has been truly grim, although the customer service people have always been excellent!