* Posts by Andy Taylor

338 posts • joined 9 Jul 2007

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So the data centre's 'getting a little hot' – at 57°C, that's quite the understatement

Andy Taylor

Re: I once had to do something similar in a Skoda...

My dad's 1978 Skoda Estelle (in which I learned to drive) had a similar issue. Dad fitted an additional fan to the radiator with a manual control in order to improve the airflow and stop the engine overheating catastrophically.

Somebody is destined for somewhere hot, and definitely not Coventry

Andy Taylor

Re: Works the other way as well

Sounds like my local paper, every few months they run a story on the area's dogging problem and proceed to list all the locations and times where such activities occur.

El Reg visits two shrines to computing history as the UK lifts coronavirus lockdown

Andy Taylor

Re: Are those KV1430s?

Yes, one of them was mine, I donated it in 2014 when I started volunteering. Purchased 1987 to use with my Atari ST.

See what's on the slab: Apple reportedly mulls stretching the iPad Pro to 14 and 16 inches

Andy Taylor

Re: Schematics? What are the repair shops going to do with them?

Component level repairs are available from many independent companies. I know of several who offer a flat fee service at reasonable prices.

Why pay £600+ for a logic board when you can have the faulty part(s) replaced for a quarter of that?

The future is now, old man: Let the young guns show how to properly cock things up

Andy Taylor

Re: An age ago. Or two.

When I worked on VOIP systems, I often had to deal with support queries like "why is my exchange getting hammered by SIP registration requests?" The reason was always because the relevant ports hadn't been closed properly and the box was under attack from persons unknown trying to get free calls.

Oops, says Manchester City Council after thousands of number plates exposed in parking ticket spreadsheet

Andy Taylor
Boffin

There's no need to set up as a private parking firm, you only need to do that, and sign up to a recognised trade body to be eligible for access to the electronic "Keeper On Date Of Event" (KADOE) system.

Unfortunately the current situation is that any company with the right membership of a trade body is trusted to always have a good reason or "reasonable cause" to get that data. Many of these companies have a poor reputation and are part of what was described as an "outrageous scam" by MPs. Thankfully there is upcoming statutory provision on the way to curb some of their bad behaviour.

Outside of the murky world of parking companies, anyone with "reasonable cause" can request keeper details from the DVLA via a form V888 and the payment of the requisite fee (currently £2.50 or £5 depending on the reason for the request).

I help people who have received unfair parking charge notices from unscrupulous parking companies and have had some success in making DPA breach claims against them when they have obtained and processed keeper details without "reasonable cause". £250 per breach is the going rate, more if the data is passed to a third party.

BOFH: Bullying? Not on my watch! (It's a Rolex)

Andy Taylor

When did they become employees?

I thought that the BOFH and PFY had a long-standing arrangement which meant they were technically contractors and not subject to any HR policy.

Or did IR35 change things?

Looking for the perfect Valentine's gift? How about a week of retro gaming BBC Microlympics?

Andy Taylor

Re: Shop

The correct shop URL is https://www.tnmoc.org/tnmocshop

Remember when the keyboard was the computer? You can now relive those heady days with the Raspberry Pi 400

Andy Taylor

Re: Lame excuse for no full fat HDMI

The compute module I/O board comes with dual full size HDMI ports, so I don't believe Mr Upton's quote about how it wasn't possible on the Pi400

IT Marie Kondo asks: Does this noisy PC spark joy? Alas, no. So under the desk it goes

Andy Taylor

Re: cold feet warm computer.

My dad's workplace had an air conditioning unit fitted to the 24 hour control room which contained many displays with information about all the water treatment facilities in the area plus someone to watch over them, call out engineers to fix issues and answer the phone to the public. These were the days when calling the water company out of hours got you through to someone who could actually tell you what was broken.

The control room staff all complained that the shiny new air conditioning unit must be broken. Turned out that they thought the symbols (frost and sun) were meant to match the prevailing weather conditions and not the temperature of the air being emitted, as a result they had the system set to "hot" on a summer day.

Luckily it was a simple fix to turn the control to the opposite setting.

Big IQ play from IT outsourcer: Can't create batch files if you can't save files. Of any kind

Andy Taylor

This is what Deep Freeze is for

As used in certain fruit based electronics stores - should anyone do something they shouldn't, simply power off and on again and machine is back to the way it was when "frozen".

We don't need maintenance this often, surely? Pull it. Oh dear, the system's down

Andy Taylor

Re: Also works for hardware

Yes, initially multiple drives in a tower, usually 7 because SCSI. Later systems copied the disc contents onto hard drive for faster retrieval times.

Andy Taylor

Also works for hardware

Back in the dim and distant past when I was supporting CD-ROM networking, we found 13 month hardware timers for sale. For a brief moment we were tempted to fit them into our hardware to ensure future revenue, but quickly realised how suspicious it would look if all our hardware failed after almost exactly 13 months.

I believe these timers were designed for use in industrial equipment to automatically power off if no one had been inside to reset them.

Bletchley Park Trust can’t crack COVID-caused revenue slump without losing staff

Andy Taylor

Re: I'm sure they are trying

Bletchley Park was not set up by a Social

Media campaign, it has existed since the early 1990s.

Cisco restores evidence of its funniest FAIL – ethernet cable presses switch's reset button

Andy Taylor

Who buys those cables?

Anyone who wants to keep the locking tab on the end of the cable.

NASA mulls restoring Saturn V to service as SLS delays and costs mount

Andy Taylor

Very good, had me for going for all of 20 seconds.

Not exactly the kind of housekeeping you want when it means the hotel's server uptime is scrubbed clean

Andy Taylor

Why did they let the cleaner unplug stuff?

I'm a little confused, if you're there in the room it must be possible to stop the unplugging?!

So you locked your backups away for years, huh? Allow me to introduce my colleagues, Brute, Force and Ignorance

Andy Taylor

Re: Seen in the wild

I vividly remember having to climb under our old VW camper to whack the starter motor with a hammer when it got stuck.

The Curse of macOS Catalina strikes again as AccountEdge stays 32-bit

Andy Taylor

Two words - Virtual Machine

If you really must run 32 bit software on your 64 bit OS Mac, why not just use a VM? I believe Parallels even has an "application" mode, so you just keep the icon in the dock - it spins up the VM and launches the app when you click on it.

HP scores $176m win in CD-ROM drive price-fix case – after one biz emailed rival with 'Price Fixing' as the subject

Andy Taylor

Re: Museum exhibit

Photograph may not be allowed in court, but computers/DVD players etc. may be used to display evidence.

Tesco parking app hauled offline after exposing 10s of millions of Automatic Number Plate Recognition images

Andy Taylor

Re: Bastards

I'm now suggesting victims of this "double dip" issue operators a Letter Before Claim for misuse of personal data under the DPA 2018. £250 is the minimum amount to ask for.

So far it's resulted in immediate cancellations from every firm I've tried this with.

Andy Taylor

Re: Bastards

Not.A.Fine. It's an invoice.

Andy Taylor
Boffin

Parking Companies = Cowboys

Well, according to MPs anyway. They described the parking industry as an "outrageous scam perpetrated on the motorist".

What to do if you get a charge notice (NB IT"S NOT A FINE):

Do not ignore it. The law changed in 2012 and keepers can be held liable.

Speak to the landowner/store manager first. Escalate to CEO if appropriate.

Wait for a Notice to Keeper through the post (unless car is hired or leased and you receive a charge notice on the windscreen)

Send a generic "appeal" to the parking company without identifying the driver. They can only chase the keeper in certain circumstances and often fail to comply with the law that allows them to transfer liability from keeper to driver. This applies even if keeper = driver because unless the keeper tells the operator who the driver was, they don't know and cannot assume.

The keeper is under no obligation to tell anyone who the driver was.

Use the POPLA appeal service if available to you (used by British Parking Association)

Do not use the "Independent Appeals Service" offered by members of the International Parking Community trade body as it's not Independent.

Ignore powerless debt collectors

Defend in court if necessary - not all companies do court, and those that do often lose a properly defended claim.

Eagerly await the new statutory parking code of practice that is on the way.

There's lots of help and assistance to be found online, but beware the idiots who tell you to ignore/bin.

Enjoy the holiday weekend, America? Well-rested? Good. Supermicro server boards can be remotely hijacked

Andy Taylor

One other thing to be aware of is that by default, if the IPMI network interface is not physically connected at startup, the BMC will share the connected interface.

This can be disabled using the ipmicfg tool.

Divert the power to the shields. 'I'm givin' her all she's got, Captain!'

Andy Taylor

Re: The Event

"The Event" or as it used to be called: Brexit.

50 years ago today Apollo 11 slipped the surly bonds of Earth to put peeps on the Moon

Andy Taylor

It wasn't manual control, just manual adjustment of the descent speed.

Microsoft giveth and Microsoft taketh away: Partner boss explains yanking of free licences

Andy Taylor

In this case the site wasn't for the public, only affiliated organisations. It was the fact that they were neither "internal" or "Internet" that meant the licence was "required". Personally I would have told them where to go on that.

Add that to the fact that a Wiki server running on LAMP would have been a perfect alternative to the proprietary CMS, the whole thing cost a lot more than it could have.

Andy Taylor

The real problem is their entire licencing model:

Want to serve DHCP from a MS server? Every client needs an MS licence even if it's not running Windows.

Microsoft once charged an organisation I worked for a £12,000 licence fee because the clients connecting to IIS were neither company employees or members of the public. £12k for literally nothing.

Having bank problems? I feel bad for you son: I've got 25 million problems, but a bulk upload ain't one

Andy Taylor
Alert

Re: 10 minutes, not a second more...

I'd also check out Big Clive's experiment. It's genuinely scary but you know he was OK because who else would have uploaded the video?

Obligatory: Do Not Try This At Home.

https://www.youtube.com/watch?v=-5R-KBa18ME

When customers see red, sometimes the obvious solution will only fan the flames

Andy Taylor

Re: Clients with a little bit of knowledge

Was the time wrong on your machine?

Andy Taylor

Re: Once again the bad memories resurface

Back when I was supporting software that searched bibliographic databases on CD (e.g. Medline), we often had tickets about specific searches. Researchers would write complicated queries to run against each database update and then complain when they didn't provide the expected results. Our standard response was to ask for the exact query and database edition so we could attempt to recreate the issue to see if it was a problem with the database or the query itself.

One customer refused to provide his search query because it was "secret", so we refused to help him wifh his issue.

Idle Computer Science skills are the Devil's playthings

Andy Taylor

BTDT...

Myself and a fellow student once filled a system by writing scripts that fired emails back and forth to one another. Swapping the serial connectors conveniently placed in the corner of the terminal room was another favourite pastime.

Never let something so flimsy as a locked door to the computer room stand in the way of an auditor on the warpath

Andy Taylor

I once accidentally left a personally owned video card in my work PC when I left the job. This would have been 1995.

The following Monday, I did my first day with the new company, then drove home via the old one. Walked straight past security, opened the IT room door with the PIN (unchanged), extracted my card and walked out again.

Andy Taylor

Re: Wouldn't Happen Here

Sticky backed plastic was actually Fablon, a trade name so not allowed on the BBC back then.

Blue Peter presenters always used double sided sticky tape for speed which is why you should never buy drugs from them.

If servers go down but no one hears them, did they really fail? Think about it over lunch

Andy Taylor
Coat

The solution is elementary my dear: Watts on.

Techie with outdated documentation gets his step count in searching for non-existent cabinet

Andy Taylor

Remember Scotty's advice

In "Relics" (Next Generation, Season 6, Episode 4) Captain Montgomery Scott passes on some words of wisdom:

SCOTT: Do you mind a little advice? Starfleet captains are like children. They want everything right now and they want it their way, but the secret is to give them only what they need, not what they want.

LAFORGE: Yeah, well I told the Captain I'd have this analysis done in an hour.

SCOTT: How long will it really take?

LAFORGE: An hour.

SCOTT: You didn't tell him how long it would really take, did you?

LAFORGE: Of course I did.

SCOTT: Oh, laddie, you've got a lot to learn if you want people to think of you as a miracle worker. Now listen

LAFORGE: Captain Scott. I've tried to be patient, I've tried to be polite. But I've got a job to do here, and quite frankly, you're in the way.

SCOTT: I was driving starships while your great-grandfather was still in diapers. I'd think you'd be a little grateful for a some help. I'll leave ye to work, Mister La Forge.

Cheapskate Brits appear to love their Poundland MVNOs as UK's big four snubbed in survey again

Andy Taylor

Which is the least worst provider?

I recently left O2 after almost 10 years, in that time I always referred to them as the "least worst" provider.

Having switched to the Three budget brand SMARTY, I'm almost missing O2, but my monthly bill is more than halved (from a SIM only 12 month deal) and that's before the rebate for unused data.

The SMARTY model is simple - pay £5 per month for line/calls/texts and then £1.25 per GB for data. For non-inclusive numbers, you have to add call credit before calling, so it's impossible for me to call numbers that will incur a charge unless I choose to pay in advance. The only downside seems to be coverage isn't quite as good as O2.

Why was O2 the "least worst"? One reason is that Vodafone and EE both fail to offer a 14 day return policy on contracts (unless purchasing in the Apple Store), they will even refuse to replace a faulty handset that is DOA, instead referring you to the Genius Bar or return for "repair".

It was all Yellow: Mass email about a Coldplay CD breaks the internet

Andy Taylor

But everything sounds like Coldplay now.. (well in 2005!)

https://www.youtube.com/watch?v=OtfNI6P7zDo

Are you sure you've got a floppy disk stuck in the drive? Or is it 100 lodged in the chassis?

Andy Taylor

Re: Ex apple genius.....

I found that holding the iMac with the DVD slot facing down and shaking it would get the SD card out 9 times out of 10, which requires nerves of steel but no disassembly.

UK code breakers drop Bombe, Enigma and Typex simulators onto the web for all to try

Andy Taylor

For the Lorenz Cipher, try Virtual Colossus

Independently developed, this site has emulators for all the Lorenz machines, Colossus, Dragon and as a "random" bonus, the original ERNIE

https://www.virtualcolossus.co.uk/

All good, leave it with you...? Chap is roped into tech support role for clueless customer

Andy Taylor
Devil

Re: "This will only take a second..."

I've said this before - when I worked for the Fruit store, I told my mother I was contractually forbidden from working on PCs. Got her to buy a Mac with AppleCare and pointed out that she'd paid for support already, so it was better to call them than me :)

Techie in need of a doorstop picks up 'chunk of metal' – only to find out it's rather pricey

Andy Taylor

I had a similar doorstop in the early 90s, not gold but one of the first CD-ROM burners to be released. It was the size of a modern standard desktop PC and wrote at single speed. It became obsolete almost instantly but my boss wouldn't let me throw it out because "it cost 3 grand". So it was relegated to holding the workshop door open.

Andy Taylor

Re: Watch out for geological samples

My dad, who worked at AWE Aldermaston, used to tell the story of the chap who took his dosimeter home to Aberdeen one weekend by mistake.

From Red Planet to deep into the red: Suicidal extrovert magnet Mars One finally implodes

Andy Taylor

What does the B stand for?

I like to think that the B stands for Brexit.

Stage fright or Stage light? Depends how far you dare to open your MacBook Pro's lid

Andy Taylor

"One iMac we needed a hard drive upgrade in. Apple wouldn't do it - they had no option or facility to do so. The only third-party who could do it told us why - he has to smash the screen to pieces, remove all traces of the glass, replace the drive while the computer is open, then re-fit a new screen with special glue and pressure-equipment."

Which model was that? I'm trained to repair Macs and I don't recall any model that required the screen to be damaged to replace the hard drive. The current iMacs require cutting of the special tape that holds the display to the rear housing and the tape needs to be replaced to stick the screen back on again, but there's no need to break anything.

College PRIMOS prankster wreaks havoc with sysadmin manuals

Andy Taylor

Brings back some fond memories of exploiting issues for fun and then reporting them before getting into trouble.

Discovering the lpr flag that (incorrectly) didn't check file permissions so you could print anything that you knew the path to without read access.

Discovering that the brand new Sun workstations and existing unix systems had overlapping userID numbers.

Also

Escalating email auto-reply wars that filled the system storage.

Swapping around the serial cable connectors that were all jumbled up in the corner of the room and making people's sessions jump to a different terminal.

Apple in another dust-up with its fans: iMacs, MacBooks lack filters, choke on grime – lawsuit

Andy Taylor

Re: BullMerde

Bonded != hermetically sealed. Dust apparently still gets in, you just can't remove the glass to clean it.

Andy Taylor

Re: BullMerde

Same for me, an ex Genius. The interior cleanliness of the machines I repaired entirely depended on the environment they had been used in. The range was wide and we could and did refuse service on more than one machine including one that had some insects living inside it.

As for removing the glass to clean it - 2012+ iMacs have the glass bonded to the LCD to allow the machines to be thinner, so the whole assembly needs to be replaced.

NASA has Mars InSight as latest lander due to arrive today

Andy Taylor

Re: Dusty

It's Kryten, a series 4,000 mechanoid who killed his first crew by washing their computer. And the backup computer.

Russian computer failure on ISS is nothing to worry about – they're just going to turn it off and on again

Andy Taylor
Coat

Re: "It's running NikitaOS 2.5"

I hope NikitaOS has a voice interface so you can ask it what the temperature is.

Hey Nikita - is it cold?

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