Erm...
A message to Barclays IT people. To check of a server is up Pingit....
356 publicly visible posts • joined 7 Jul 2007
This is worth celebrating so I'm off to the pube, sorry pub!
But a couple of thoughts before I do...
1: Does this mean in future that you won't get head lice, you'll get head crabs?
2: It certainly puts a whole new spin on the "just going to get my hair snipped" saying.
3: does it mean we have to call 'mohicans' 'brazillians' now?
3: do helmets now need to be called something else!!!!
/Gets coat and calls taxi
I've also got a lot of CDs (now running in to the thousands).
I've thought about starting the process of ripping them but it would just take too bloody long. The wife would also disown me as she can't be faffed with anything other than grabbing a CD and sticking it in the cd player, and the kids would not be able to find barbie girl or justin beaver or whatever crap it is they want to listen to.
I also like the author love having the physical media, it makes me feel like I've actually bought something. Not only that but people who visit always comment on the music collection and love thumbing through it.
I've also got a fairly high end hifi at home consiting of two speakers, an amp and a cd player. the CD player is magical as it has a magnetic puck! So to put a CD on you - a: manually pull cd drawer out, b: pull magnetic puck off tray, c: place cd in tray, then d: place puck over top of CD and it clamps the CD down, then finally close tray and press play.
Call me nostalgic but it's abit like putting a 12' on a deck and putting the needle on and it never fails to make me feel a little bit good doing it.
I have Mp3s obviously as I listen to music on the go but it just feels sterile putting on of them on.
D
PASADENA CONTROL: It's looking good. It's going good. We're getting
great pictures here at Nasa Control, Pasadena. The landing-craft touched down on
Mars 28 Kilometers from the aim-point. We're looking at a remarkable landscape,
littered with different kinds of rocks - red, purple.... How 'bout that, Bermuda?
BERMUDA CONTROL: Fantastic! Look at the dune-field.
PASADENA CONTROL: Hey, wait. I'm getting a no-go signal. Now I'm losing one of
the craft. Hey, Bermuda, you getting it?
BERMUDA CONTROL: No, I lost contact. There's a lot of dust blowing up there.
PASADENA CONTROL: Now I've lost the second craft. We got problems.
BERMUDA CONTROL: All contact lost, Pasadena. Maybe the antenna's...
PASADENA CONTROL: What's that flare? See it? A green flare, coming from Mars,
kind of a green mist behind it. It's getting closer. You see it, Bermuda? Come in,
Bermuda! Houston, come in! What's going on?
Tracking station 43, Canberra, come in Canberra! Tracking station 63, can
you hear me, Madrid? Can anybody hear me? Come in, come in...
AMD = Answer machine detection.
Basically the dialler tries to tell the difference between a human answering the phone and a voicemail or answering machine. With AMD enabled (or the Ofcom button as it's known), the dialler dials the number lists automatically and only puts a call through to an agent when it thinks it has a human on the other end. Obviously the system isn't foolproof, and it can get confused and think a machine has answered when it is a human, at which point the dialler hangs the call up on them.
That's one of the reasons for silent calls. The other reason being that a company auto dials lists too quickly. So, more people answer than the company has agents to connect to, then the dialler sits there waiting to pass a call through to an agent so the customer again hears silence and after a few seconds they hang up.
Ofcom figures allow for 3% of dialled calls to be misdetected or abandoned when auto dialling. Once that limit is reached companies are supposed to use something calle preview dial where every call is put through the the agent and they decide what is answering.
Obviously that is way slower than using AMD. A list of 10,000 numbers could be completed using AMD for example in a day whereas preview dial might take a week! When it works it is much more effecient and cost effective.
You'll see various AMD success figures branded about by the dialler makers, often as high as 90% successful detection rate. That's completely bollox and the actual varies but generally runs more toards about 55 or 60% success rate.
I believe Teleperformance use a Avaya dialler as they use Avaya ACDs. I could be wrong on that though.
D