abysmal
Took half a day off today, sat in the lounge a few meters from the front door from 8am til 12:50, at 12:50 I got an email saying the BT engineer couldn't gain access to the property, another 2 hours spent on the phone trying to find out when he has turned up.
Now 10 days without internet which I need for work.
Absolutely abysmal, no one cares at all.
Biting the hand that feeds IT
