* Posts by Ocasta Studios

6 publicly visible posts • joined 7 Feb 2013

App cr*p

Ocasta Studios

Re: RE: App cr*p

Hi Dewix,

I'm Ben from Ocasta Studios - we're the third party that developed the iOS and Android apps for The Reg.

Could you clarify a few of questions for us;

Please can you confirm the app is the latest version? The easiest way to do this is visit the Google Play listing and see if there's an option to [Update]. A couple of the issues you're experiencing relate to the launch version of the app which we quickly patched up. If you are up to date if you'd try a quick delete and download again.

Android 2.6 isn't an officially released version of Android. Please can you check what version is reported from http://whatismyandroidversion.com

Finally what make and model is your device?

Thanks!

The Register Android App

Ocasta Studios
Boffin

Re: After the update ...

Not all the bugs were caused through Google Play, the %20 comment issue was our fault, and we've released a fix for that. Ironically that created a rather unfortunate second issue; any comments that had been made with the broken encoding the app produced, then couldn't be read by the app. This was due to the double encoding that occurred. Great fun, we've fixed that too and there'll be a second update soon.

"The application requires a restart" message. This only became apparent once the app was installed via Google Play, When the app is installed through Play it can be opened from the notification bar's message 'The Register Successfully Installed' or the Google Play listing changes to [Open] instead of [Install]. When launched this way, Google has, Rather kindly, introduced a bug that then launches the main activity on top of the current app, causing it to be launched twice. Once from the notification and once from the app. To get around this, the app asks to restart, so it can relaunch and open the single activity. However, this was firing more often than it should on some devices, and not at all on others. We'd then end up with two activities running at once, which would cause some major irregularities, the main one being the setting button not responding to touch, as it didn't know what to do. We've put in some workarounds now, you shouldn't see the message again, and best of all, settings will work consistently!

We've taken the forthcoming update as a chance to address some other feedback. The font size will change the article lists as well as the articles, syncing will be quicker and you'll be able to read comments on all articles (no more blank screen). Once you can get in to your settings I recommend turning on article syncing, it's pretty fast now!

- Ben

Ocasta Studios
Coat

Re: Font size

Oh if only the settings worked, you'd be able to adjust the font size there! Try quitting the app and opening it again, that'll get the settings working and you'll be able to tweak the text display.

Ocasta Studios
Pint

Re: Oi! Ocasta Studios

Really app-reciate that! Send us your bank details and we'll get you paid.

Ocasta Studios
Childcatcher

Re: Oh dear...

Once the settings work... you'll be able to turn on a full offline sync mode that'll download all articles for offline reading.

Whilst we fix up the settings, if you quit the app and go back to it then the setting will work. Peculiarly this only happens on the app when installed via Google Play. Installing the build we submitted without using Google Play doesn't have this behaviour. We're investigating the bugger now!

Ocasta Studios
Facepalm

Re: After the update ...

Doubly ironic, as the reason you can't read the comments on this article is the comments you posted earlier have broken the thread so the app can't read it. D'oh.

We're working on a fix now. Hang tight!