Re: Where did it go wrong?
Have you not given the answer away in your own first point?
" IT people being both part of a new industry on an upward path, being paid very good money, didn't see that unionised labour was needed"
Correct, we didn't need or want a Union. I started at Lotus on a very nice wage, and no union, and no wish to be in one. I knew the deal. I had a limited lifespan in the industry. I think we all knew that. Some climbed the slippery pole into upper management, but most of us were happy to earn the big money, do the work, and accept, that the time would come when some new 20 somethings would replace us.
That just happened to be me recently, some outsourcing company has replaced me, that's fine. It was depressing doing the handover to a kid fresh out of Uni though.
But I always new I'd done a deal with Mammon, and prepared for it. That's just how the new system works. Take the big bucks and prepare for a shorter working life.