Posts by roshanmani

OnePlus cash equals 5: Rebel flagship joins upmarket Android crew

Post sales servicing as a differentiator

Here's another key differentiator I've come across in favour of OnePlus.. I dropped my new 3T phone, which completely destroyed the screen and was shopping around for repair options. I found I could send it to a local repair outfit who said it would cost be ~170£ for a 2 day turnaround. I then found that OnePlus offers repair options for about ~80£ with about 10 days to turnaround, but the warranty remains intact. I clearly went for the OnePlus option. The whole process was totally seamless, organised through your OnePlus online account, UPS comes home to pick up, and you track progress and delivery through your account again. IMO post sales servicing is another factor that should get covered in all device reviews.

Software update policy

IMO, all reviews of smartphones should include a section on software updates, to cover company commitment to delivering updates, how soon after core Android is patched, how often, and for how long. This aspect is crucial given all the vulnerabilities that are being disclosed these days. This is a big factor for my choice of OnePlus devices over other similar more expensive devices.

BT.com blats small privacy bug, ignores GAPING HOLE

Bruce Schneier's views?

Wonder what Bruce Schneier's views are on this matter, being an avid evangelist for privacy and being the Chief Security Technology Officer at BT.