Send the boss a email if you are not happy!
How about DIRECT action as I know from PAST experience it works!
Neil Berkett, Chief Executive
neil.berkettATvirginmedia.co.uk
Here is a really useful site if you need the BOSS to email.
w w w.ceoemail.com (remove spaces)
And YES good post and extremly valid - I did not take up VM's offer to pay £10 for their brain damaging box as it could seriousley affect my health, my wallet and definately my wifi.
Biting the hand that feeds IT
