Availability was first posted in my area due on 31 Mar 12 only for it to roll forward approx 5 days before. This happened every 3 months as the due date approached. Again at Christmas the 31 Dec 12 date rolled forward again to 31 Mar 13.
When I asked to be removed from the notification mailing list of when the service would go live in my area they said this was not possible. When has it not been possible to be removed from a mailing list from a reputable company?
Clearly BT have not heard of or practice expectation management.
Biting the hand that feeds IT
