Worst CS ever
Some suggestions I recieved from the VM support team:
CS: Leave everything with the default settings, then when it does revert to default settings you wont have to change anything.
Me: What? Everytime I log into the stupid thing I get a warning saying I need to change my default passwords for security reasons. Are you telling me to ignore those?
CS: Yeah
CS: Buy yourself a wirless router and put it modem only mode. This should solve any issues
Me: Will you pay for a wireless router?
CS: No
Me: What if it doesnt work?
CS: You wil have to wait for the firmware update.
Me: When can I expect that?
CS: There is no date yet but we expect to begin Beta testing in the next few weeks.
So glad I didn't wait for this stupid update, spent months with 3 different cranky superhubs that ranged from reverting to default settings every day, rebooting every hour and giving me 3mb on a 60mb line. Was told the only fix would be this update and I would have to keep paying through the nose for an unuseable connection. Was a loyal customer of 9 years before this shambles but the way my case was handled put me off for a very long time
Getting a solid 20mb on Sky and haven’t had to touch the router since I set it up.